C
OUR DES
C
OMPTES
Executive
Summaries
2012
T
hese executive summaries are intended to help the
reader consult the annual public report issued by the
Cour des Comptes.
Only the report is legally binding on the Cour des Comptes.
Responses from public administrations and other interested
bodies have been inserted in the report.
Disclaimer
Annual Public
Report
3
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Introduction
T
he 2012 Annual Public Report of the Cour des Comptes comprises three
volumes:
- Volume 1 presents observations and recommendations taken from a selection
of audits, investigations and assessments completed in 2011 by the Cour des Comptes,
the regional or territorial chambers, or jointly by the Cour des Comptes and the region-
al or territorial chambers.
- Volume II examines how local authorities, administrations and other audited
bodies have implemented the observations and recommendations formulated by the Cour
in previous years.
- Volume III concentrates on activities conducted by the Cour des Comptes and
the regional and territorial chambers during 2011.
The annual report issued by the
Cour de discipline budgétaire et financière
is appended to these three volumes.
This document comprises 44 executive summaries:
- The first 24 executive summaries (1 to 24) cover the 24 texts compiled in
Volume I, in the order of the corresponding sections (Public Finances, Public Policy,
Public Administration) and, for each section, in the order of the corresponding chap-
ters and sub-headings.
- The next 20 executive summaries (25 to 44) cover the 20 texts compiled in
Volume II, in the order of the corresponding sections (The Cour des Comptes Notes
Progress, The Cour des Comptes Delves Deeper, The Cour des Comptes Gives
Warning) and sub-headings.
There are no executive summaries for Volume III.
I - Public Finances
1
Public finances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2
“Girardin” tax incentives to promote development
in French overseas territories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3
Local tax incentive measures in New Caledonia and
French Polynesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
4
VAT fraud in carbon trading
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
5
TRACFIN and combatting money laundering . . . . . . . . . . . . . . . .25
6
National management of tax audits . . . . . . . . . . . . . . . . . . . . . . . . .29
7
The Banque de France: a new strategy to confront a
more volatile environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
II - Public Policy
8
Emergency relief for agriculture
. . . . . . . . . . . . . . . . . . . . . . . . . . .35
9
Combined road-rail transport in France: initial lessons learnt
and challenges for the future . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
10
Decentralising road networks: the end result
. . . . . . . . . . . . . . . . .40
Volume I Executive Summaries
Observations
5
Contents
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Contents
6
Executive Summaries:
Annual Public Report of the Cour des Comptes
11
Policy on aid to crime victims
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
12
Social housing: geographical priorities . . . . . . . . . . . . . . . . . . . . . . .44
13
The public service retirement system in New Caledonia:
reform is vital
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
14
What’s happening with ENS elite schools? . . . . . . . . . . . . . . . . . . .48
15
Thematic advanced research networks
. . . . . . . . . . . . . . . . . . . . . .51
16
Passing the bachelor’s degree: ministerial plan and action taken by
universities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
III - Public Administration
17
Subprefectures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
18
Managing state worker status in the Ministry of Defence . . . . . . .59
19
Initial training and recruitment of teachers
. . . . . . . . . . . . . . . . . .62
20
Human resource planning in local government
. . . . . . . . . . . . . . .65
21
Public hospital services in Marseille (AP-HM): project to
computerise patient records fails . . . . . . . . . . . . . . . . . . . . . . . . . . .67
22
Real estate assets in the public health sector not appropriated
to health care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
23
Seaside towns in Languedoc-Roussillon
. . . . . . . . . . . . . . . . . . . . .72
24
Tellurium mining theme park in Val d’Argent (Haut-Rhin):
a predictable failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Contents
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Executive Summaries:
Annual Public Report of the
Cour des Comptes
I - The Cour Notes Progress
25
Academic inspectors from the Paris educational authority: overdue
action against abusive practices
. . . . . . . . . . . . . . . . . . . . . . . . . . . .78
26
Fighting cancer: much stronger coherence and proper direction
.80
27
Administrative jurisdictions: management considerably
improved . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
28
Council for voluntary sales of chattels by public auction
(CVV): successful reform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
29
Lay-offs: welcome merger of two reclassification contracts
. . . . .86
30
Voh-Koné-Pouembout Joint Water and Waste Board
in New Caledonia: a project supported by the territorial
accounts chamber
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
II - The Cour des Comptes Delves Deeper
31
Tax expenditure: reductions remain limited
. . . . . . . . . . . . . . . . . .90
32
Port reform: implementation marked by compromise . . . . . . . . . .93
Volume II Executive Summaries
Follow-up on Recommendations
Contents
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Executive Summaries:
Annual Public Report of the Cour des Comptes
33
Use of European Social Fund credits: improvements evident, but
action remains too dispersed
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
34
Care for elderly in the health care system: progress is too slow
. .99
35
State defence industries: vigilance required . . . . . . . . . . . . . . . . . .102
36
Major cultural projects: blocked by budget issues . . . . . . . . . . . . .104
37
France Télévisions: work in progress . . . . . . . . . . . . . . . . . . . . . . .106
38
Transition to broader responsibilities and powers in seven
Paris universities: not always smooth sailing . . . . . . . . . . . . . . . . .108
39
Professional development contracts: more widespread impact
required to face the economic crisis
. . . . . . . . . . . . . . . . . . . . . . .110
40
Recovery plan for Pont-Saint-Esprit (Gard): regional chamber
recommendations only partially implemented . . . . . . . . . . . . . . . .112
III - The Cour des Comptes Gives Warning
41
Intermittently employed entertainment industry workers scheme:
massive deficit and abuse persist
. . . . . . . . . . . . . . . . . . . . . . . . . .114
42
Perinatal care policy: urgent need to take action . . . . . . . . . . . . . .117
43
Regional planning grant: marginal, inefficient
and poorly managed aid
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
44
Management of civil servant pensions: risk of curtailed
reform
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
9
Volume I
Executive Summaries
Observations
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Executive Summaries:
Annual Public Report of the
Cour des Comptes
Cour des Comptes
1
Public finances
An audit of the current and
prospective state of public finances in
France presented by the Cour des
Comptes in its June 2011 report was
updated to take account of the marked
deterioration in the outlook for growth,
severe tension in the euro area bonds
market and the new Government meas-
ures to reduce the public deficit.
Deficit well above the euro
area average in 2011
The French National Institute of
Statistics
and
Economic
Studies
(INSEE) will publish the general gov-
ernment accounts at the end of March.
Available information suggests, howev-
er, that the deficit, having exceeded 7%
of GDP in 2009 and 2010, should not
veer significantly in 2011 from the
Government’s forecast of 5.7 % of
GDP in the economic, social and finan-
cial report.
The deficit remains distinctly above
the euro area average (3.7% of GDP in
2011, excluding France according to
European Commission estimates) and
remains far from the deficit level
required to reduce the debt-to-GDP
ratio, currently at approximately 2.5% of
GDP. Consequently, this ratio has con-
tinued to climb with debt approaching
85% of GDP, or some €1,700 billion at
the end of 2011.
Public expenditure growth in vol-
ume was estimated at 0.7% in 2011 but
has reached 1.4%, excluding exceptional
factors, namely the impact of stopping
the 2009-2010 recovery plan. Although
this rate of increase is lower than the
average recorded for the previous 10
years (2.2%), it is still too high relative to
potential GDP growth to contribute to
reducing
the
structural
deficit.
Nonetheless, a structural effort achieved
by increasing compulsory withholding
taxes reduced the deficit by 0.5 percent-
age point of GDP. Halting the recovery
plan also contributed 0.4 percentage
point of GDP to reducing the deficit.
The public finance audit to be pre-
sented in the June 2012 report of the
Cour des Comptes will cover these gen-
eral government accounts in more detail
for the 2011 accounting period.
Deficit reduction depends
mostly on economic
situation in 2012
The planned reduction in the struc-
tural deficit for 2012 is 1.25 percentage
point of GDP, a level exceeded only
twice in the past 20 years. This target
assumes a marked slowdown in spend-
Public finances
12
Executive Summaries:
Annual Public Report of the Cour des Comptes
ing, however, with the rate of increase
limited to 0.8% in volume, which has
not been fully achieved. This rate of
increase in public spending and the
effects of the higher compulsory with-
holding taxes are in line with the stabili-
ty programme and the Public Finance
Planning Act.
The extent of deficit reduction in
2012 will also depend on the economic
situation, currently displaying a very
uncertain outlook for the next few
months. The Government’s target for
cutting the deficit from 5.7 to 4.5% of
GDP is based on a combination of
favourable GDP growth assumptions
and elasticity in compulsory withholding
taxes. New recovery measures will be
necessary to meet this deficit reduction
target, if, as the latest forecasts from
international agencies suggest, growth
proves to be weaker than predicted by
Government. Only a very small portion
of the €6.6 billion contingency reserve
fund may be used for this adjustment.
Other European countries are also
engaged in efforts to restore health to
public finances. France’s public deficit is
expected to remain above the European
average in 2011 and 2012, and above
Germany’s public deficit, predicted as
close to 1% of GDP. While Germany’s
debt will be brought down to 81% of
GDP by the end of 2012, France’s pub-
lic debt is forecasted as approaching
90% of GDP.
Difficulty in fulfilling
public finance predictions
after 2012
The public finance figures forecast-
ed by the Government beyond 2012,
with a deficit target of 3% of GDP in
2013, will be difficult to meet without
taking new measures, since they depend
on a combination of very favourable
assumptions involving GDP growth,
elasticity in revenue and a slowdown in
spending. The volume increase in public
spending should therefore be limited to
0.2% in 2013. To meet this target, the
Government has tightened up standards
for increasing public and social security
spending, without, however, adequately
specifying the reforms it plans to imple-
ment to achieve these goals.
Reducing the deficit -
a major issue
If the reduction in the structural
deficit planned in the stability pro-
gramme fails to materialise, France’s
debt could continue to rise to as much
as 100% of GDP in 2015 or 2016,
bringing with it significant hikes in inter-
est rates as the State’s creditors weigh up
the risks, which in turn would worsen
public finances.
In this context, the particularly high
percentage of public debt in France
held by non-residents is sometimes con-
Public finances
13
Executive Summaries:
Annual Public Report of the
Cour des Comptes
sidered to be a risk factor. In reality, the
core issue is the overall debt owed by
public and private agents to external
lenders. This external debt must be
reduced by bringing the current balance
of payments to equilibrium.
Runaway public debt would limit
not only any possible leeway in econom-
ic and social policy, but also economic
growth. Although austerity plans have a
negative, if temporary, impact on eco-
nomic growth, the consequences of ris-
ing indebtedness would be more serious.
Confidence on the part of econom-
ic agents is required to limit this negative
aspect of reducing the public deficit, but
it could be eroded by consistently
readjusting recovery plans whenever
growth forecasts are revised downward.
Confidence can only be created by cred-
ible planning, based on sufficiently con-
servative growth forecasts and the
measures needed to stabilise and then
reduce public debt in a sufficiently near
term.
Greater structural effort
required
Structural measures to reduce the
deficit as of 2011 amount to some 5
percentage points of GDP, i.e. €100 bil-
lion. The reduction achieved in 2011
and planned for 2012 represents 1.5 to
2.0 percentage points of GDP. More
than half of the work remains to be
achieved. It is therefore vital to swiftly
aim for an additional structural effort of
at least 3 GDP percentage points by
programming precise measures.
This should be the core objective of
the stability programme to be presented
in April 2012, reflecting France’s
European commitments, which would
not prevent the new Government that
emerges from elections held in spring
from changing the nature of the adjust-
ment measures. France, which has rarely
adhered to its prior commitments, will
only be able to restore its credibility by
quickly defining precise additional meas-
ures to meet its objectives and by fulfill-
ing obligations to its European partners.
The structural deficit reduction
effort completed in 2011 and planned
for 2012 would mainly be achieved by
increasing
compulsory
withholding
taxes. Government should focus on cut-
ting spending, although it is clear that
efforts to curtail public spending are
more challenging when GDP growth is
weak. The task calls for very difficult
decisions that go beyond measures
taken to date. A number of examples
are given in the report.
Nonetheless, further increases in
compulsory withholding taxes will be
necessary. After examining implementa-
tion of the Court’s recommendations
on tax expenditure, it appears feasible to
reduce these costs by more than €15 bil-
lion compared with 2010.
Public finances
14
Executive Summaries:
Annual Public Report of the Cour des Comptes
The report issued by the Cour des
Comptes on the current and prospective
state of public finances in France pub-
lished in June 2011 suggested other
ways of reducing compulsory withhold-
ing taxes, which are still relevant. As
emphasised in its March 2011 report on
taxes and social contributions in France
and in Germany, the additional revenue
generated must be part of a medium-
term fiscal strategy aimed at improving
the potential for growth and job cre-
ation and equitable distribution of the
efforts required.
15
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Cour des Comptes
2
“Girardin” tax incentives
to promote development in
French overseas territories
The
Revised
Budget
Act
of
11 July 1986 set out the guidelines for
tax reductions to promote investment in
French overseas territories. These fiscal
incentives were subsequently modified,
chiefly by the 2001 Budget Act,
followed by the scheme for French
overseas territories known as the
“Girardin Act” of 21 July 2003, and the
Economic
Development
Act
for
Overseas Territories (LODEOM) of
27 May 2009.
The Girardin Act of July 2003
broadened existing tax incentives to
make
them
more
attractive.
The
Economic Development Act subse-
quently reformed certain measures that
involved investment in housing.
Tax incentive schemes
Tax incentives have long been one
of the State’s favourite ways of support-
ing the economy in French overseas ter-
ritories. They concern a broad range of
investment opportunities, including pro-
ductive investment and housing invest-
ment. Individuals and companies are
eligible for tax exemptions, which are
applied against income tax for the for-
mer and corporation tax for the latter.
These “investing taxpayers” operate
either on their own account, or on
behalf of third parties to whom they
rent their investments. This arrange-
ment is known as a rental-contract
investment.
The tax incentive that applies to
these rental-contract investments does
not release any long-term private sav-
ings in favour of overseas territories.
From a financial point of view, the tax-
payers merely advance funds to the State
for a few months. The State pays back
the money at rates of up to 40%, net of
tax.
In 2005, tax revenues totalling €680
million were lost to the treasury as a
result of these tax incentives. The
amount lost almost doubled in 2010,
reaching €1 230 million.
Inadequate control
The tax administration has no con-
trol over this loss of tax receipts.
Depending on the amount and type of
investment, transactions establishing eli-
gibility for tax reductions are either car-
ried out as of right, or must be
submitted to the tax authorities for prior
approval. For transactions as of right,
the aid is distributed “on demand”, with
no checks in principle. Transactions
subject to approval must fulfil the con-
ditions set out in the Act before they can
be approved. Only the legislator can
stem the flow of lost tax receipts by
“Girardin” tax incentives to
promote development in French
overseas territories
16
Executive Summaries:
Annual Public Report of the Cour des Comptes
tightening the eligibility criteria for tax
exemptions or by limiting the individual
amounts of the reductions. Limits have
been set gradually since 2009, but it is
still too early to assess their full impact.
Inefficient measures
The main problem with these tax
incentives is their inefficiency. For pro-
ductive investments, on average only
60% of the tax reductions are indirectly
returned to companies in overseas terri-
tories, while 40% goes to benefit
“investing taxpayers” - although the risk
is practically zero. Housing tax incen-
tives suffer from the same flaw.
Moreover, the nature and complexi-
ty of these schemes leave them open to
fraud. In turn, fraud is difficult to detect
since the “investing taxpayers” are scat-
tered throughout France, operating
through investment brokerage struc-
tures and leases on investment proper-
ties located in overseas territories.
Inadequate assessment
Assessing the effectiveness of these
tax incentives would first require defin-
ing their objectives in order to select the
appropriate indicators and relevant tar-
gets. It would also require that the
administration have knowledge of
which operations benefit from these
incentives. Yet, despite the fact that
these schemes have been applicable for
quite a long time, the administration
only has knowledge of those transac-
tions that have been approved, i.e.
approximately half of the tax expendi-
ture.
While a number of attempts to
assess the schemes did not rule out
some positive impact on investment in
overseas territories, none unreservedly
concluded that they were effective. In
fact, several evaluations highlighted a
number of contrary outcomes, particu-
larly the construction of housing under
the scheme that failed to meet the needs
of the inhabitants and aids that proved
irrelevant to sector needs, especially in
the hotel industry.
The only indicator available for pro-
ductive investment tax credits is the
ratio of tax expenditure to each direct
job expected to be created by the
approved investments: this expenditure
continues to increase and in 2009 was
over the exorbitant figure of €700,000.
The
combination
of
the
Girardin housing tax incentives with
other tax measures specific to overseas
territories could lead to unequal treat-
ment of tax-payers in Metropolitan
France and those in overseas territories.
“Girardin” tax incentives to
promote development in French
overseas territories
17
Executive Summaries:
Annual Public Report of the
Cour des Comptes
The Cour des Comptes recom-
mends overturning the Girardin tax
incentives and instead, promoting pro-
ductive investments and the incentives
defined
in
the
Economic
Development
Act
for
Overseas
Territories (LODEOM) to encourage
construction of socialhousing.
If the Government considers it
necessary
to
support
productive
investment and social housing in over-
seas territories, other less costly mech-
anisms must be considered.
Recommendations
18
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Cour des Comptes
3
Local tax incentive
measures in New
Caledonia and French
Polynesia
In addition to national tax incen-
tives, French Polynesia and New
Caledonia have also implemented local
tax incentive schemes.
Taken together with national tax
incentives, these schemes
support
investors through tax credits of up to
73% of the cost of investment projects
and may represent an overall tax expen-
diture for the State and local authorities
greater than the value of the project
itself.
Excessively costly tax
expenditure
Local tax incentive measures are a
burden
on
overseas
government
finances, as they deprive them of
resources (7.3% of operating receipts in
French Polynesia and 2.8% in New
Caledonia), a negative impact that is all
the more important when there is not
much leeway in the budget.
Moreover, these fiscal aids have the
potential to create multiple windfall
effects, banks being the main beneficiar-
ies, by accumulating approximately one
fourth of the tax credits in both
territories.
Groups of companies, acting either
as tax investors or as operators or both,
for different projects, were in a position
to benefit from particularly advanta-
geous tax optimisations made possible
by these aids.
Little evidence to support
economic impact
The macroeconomic outcome of
the tax incentive schemes showed that
they did not achieve their goals in either
New Caledonia or French Polynesia,
because of inefficiency in the sectors
supported and dispersion of part of the
aid, which did not contribute to devel-
opment.
Local mechanisms gave priority to
the hotel sector (70% of tax credits in
French Polynesia and 50% in New
Caledonia). The substantial support
offered to the luxury hotel sector was
not economically efficient, as is evident
from the Polynesian example, as the
increased hotel supply did not propor-
tionally increase tourist receipts. On the
contrary, the support generated a double
crowding-out effect, as new hotels sup-
planted the old and even competed in
price with lower category hotels.
The appropriate directives were not
enacted to prioritise the contribution of
the
measures
to
development.
Rebalancing efforts in New Caledonia
to improve the geographical spread of
economic development were ineffective.
In French Polynesia, almost 80% of
Local tax incentive measures
in New Caledonia
and French Polynesia
19
Executive Summaries:
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Cour des Comptes
these aids were concentrated in the two
islands of Tahiti and Bora-Bora.
Without a reliable statistical tool, the
impact of these local tax incentive
measures on business and job creation
are difficult to measure. In addition,
their
long-term
sustainability
is
uncertain.
Local tax incentives, especially when
used cumulatively with incentives at
national level, have often resulted in rel-
egating the operating profitability and
economic viability of the aided projects
to the background.
Poorly-defined tax
incentive policies
Legal oversight of local tax incen-
tives in French Polynesia has long
proved very deficient. It was only in
2009 that the amendments to the crite-
ria for determining the eligible base and
the reduction in the tax credit rate appli-
cable to hotel construction restricted tax
optimisation opportunities, which had
been wide open for 15 years or more.
On the other hand, while New
Caledonia implemented and strictly
applied approval and inspection proce-
dures from the outset in 2002, the
Caledonian system still offers advanta-
geous tax exemption opportunities.
The aid strategy remains badly
defined in both territories. Tax incen-
tives have no precise objective other
than the very general goal of acting as a
lever for economic development.
No real impact analysis
Neither of the two local govern-
ment authorities seems to have ever
doubted the economic impact of the
tax-incentive projects, to the point
where no real analysis of their impact
on employment or added value has been
conducted.
Local tax incentive measures
in New Caledonia
and French Polynesia
20
Executive Summaries:
Annual Public Report of the Cour des Comptes
The Cour des Comptes makes the
following recommendations for both
territories:
prepare a consistent aid strategy
by stabilising and reducing the number
of sectors and geographical areas
aided and by reinforcing development
through strategic action plans agreed
in consultation with stakeholders;
review the current parameters of
tax schemes to reduce the budget cost
of the measures, particularly by cap-
ping the credits granted, especially in
the case of double tax exemptions;
reinforce
oversight
of
the
schemes, focusing in particular on
guaranteeing transparency of approval
decisions;
examine the results, using rele-
vant measurement instruments to
assess the outcome for employment
and added value.
Recommendations
21
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Annual Public Report of the
Cour des Comptes
Cour des Comptes
4
VAT fraud in
carbon trading
Extremely large-scale
fraud
Between the third quarter of 2008
and June 2009, VAT fraud in the carbon
trading market developed in France,
undoubtedly involving the highest
amounts ever detected by tax authori-
ties. The Cour des Comptes estimates
the tax loss to the State from this fraud
at €1.6 billion. The scam was halted only
after the administration issued a tax
instruction on 11 June 2009 exempting
carbon quotas from VAT.
CO
2
quotas represent the carbon
dioxide emission quotas allocated by the
State each year to the most polluting
industrial sectors (11,000 in Europe,
1,000 of which are in France). Under
the European Directive of October
2003, every year these carbon dioxide
emitters must return a volume of emis-
sions equal to the ceilings set for them
the previous year, or acquire credits in
the emissions trading market to offset
actual, verified emissions over that ceil-
ing. Companies that reduce their emis-
sions below their ceiling can freely trade
their excess quotas on the market. The
European emissions trading scheme has
seen a considerable increase in trades
since 2005.
Fraudsters used the classic VAT
“carousel” system between companies
located in different member states of
the European Union: based on the prin-
ciples of the intra-Community VAT sys-
tem, companies, often created for the
purpose, purchased carbon credits VAT-
free in one member state, then sold
them in France invoicing VAT at 19.6%,
without passing on the VAT to the
Treasury, and “reinvested” the proceeds
of the sale in other fraudulent transac-
tions, before disappearing from the
scene and pocketing the VAT.
The fraudsters generally used off-
shore companies with a token amount
of registered capital, a mailbox address
and fictitious directors, which hid the
true perpetrators of the fraud.
The diverted funds were immediate-
ly transferred to countries known to be
fairly uncooperative in combatting
money-laundering
or
unconcerned
about meeting the commitments of the
Kyoto protocol.
VAT fraud
in carbon trading
22
Executive Summaries:
Annual Public Report of the Cour des Comptes
The three original flaws in
the European emissions
trading system
The extent of the fraud was facilitat-
ed by three loopholes in the European
emissions trading system. First, the
security of the VAT collection system
was not enhanced to prevent the type of
fraud which was all the more likely to
occur given the fact that these trades
were purely immaterial and took place in
the space of a few seconds. Second, the
EU retained the principle of allowing
practically uncontrolled access by any
individual or legal entity to the national
quotas registers. Last, the market was
not
subordinated
to
any
outside
regulation.
Some operating weaknesses on the
part of market operators (the trading
platform operator, BlueNext, and the
Caisse des dépôts et consignations
(CDC),
which keeps the quotas register and
bank accounts for BlueNext’s cus-
tomers) exacerbated these loopholes.
In addition, the delay in ending the
fraud stems from errors and failures on
the part of Finance Ministries.
Operational weaknesses of
market operators
The CDC and BlueNext met their
anti-money laundering obligations by
quickly reporting their suspicions to
TRACFIN. However, the procedures
for approving members authorised to
trade on the carbon exchange did not
close the original loopholes. Moreover,
having uncovered suspicious transac-
tions, they did not draw the necessary
conclusions by either refusing to close
the transactions in question, or by
applying the market operator’s discipli-
nary rules.
Even if suspicions did not consti-
tute certainty that fraud had been com-
mitted, the amounts at stake should
have
prompted
additional
checks.
Although it had the option, BlueNext
did not issue any formal notification and
did
not
suspend
any
members.
Transactions or trading sessions were
not suspended and the market was not
closed until the decision was made, on
11 June 2009, to exempt emissions trad-
ing from VAT and thereby end the
fraud.
Finally, the the CDC and BlueNext
were late to realise the systemic extent
of the fraud dawned and failed to fulfil
their role as expert consultants to the
tax administration.
Errors and failures on the
part of finance ministries
In a memo classified as secret sent
to the Minister of Finance and the
Minister
of
the
Economy
on
16 February 2009 for the attention of
their principal private secretaries, the
director of TRACFIN set out the infor-
mation required to uncover a fraud that
he suspected was taking place on an
extremely large scale.
VAT fraud
in carbon trading
23
Executive Summaries:
Annual Public Report of the
Cour des Comptes
This memo had no practical impact
on what followed, because the Head of
the Tax Audit Division in the General
Directorate
of
Public
Finances
(DGFIP) was never informed of its
contents.
TRACFIN, the tax investigation
agency (
Direction nationale des enquêtes fis-
cales,
DNEF) and one of the depart-
ments in the DGFIP took the initiative
in February 2009 to informally exchange
information on the fraud. The DNEF
would probably have saved time and
obtained more accurate information had
the files been officially exchanged.
In addition, the DNEF made an
error of judgement in giving priority to
identifying
the
criminal
offences
involved in the fraud (by definition a
slow process), to the detriment of
immediately launching the tax audits
that could have dissuaded the fraudsters
from continuing their activities and
thereby saved the public purse from
further loss.
The tax administration’s methods
and organisation proved inadequate.
The wide-scale extent of the fraud and
its rapidity in escalation were not cor-
rectly assessed by the DGFIP, nor did it
foresee the possibility of fraud on a
market
that
was
actually
very
vulnerable to it.
In a VAT collection system that
facilitated fraudulent practices, two
measures were vital to stop the VAT
carousel: initiate tax audits without delay
(it took until August 2009 to start
audits) and amend the VAT system
throughout that market. In the event,
seven months elapsed between the first
suspicious transactions reports submit-
ted by the CDC in November 2008 and
the decision to exempt trading from
VAT.
Two to three months could be con-
sidered to have been lost, leading to tax
losses of between €600 and €800 mil-
lion in that period alone.
VAT fraud
in carbon trading
24
Executive Summaries:
Annual Public Report of the Cour des Comptes
The Cour des Comptes makes the
following recommendations:
reduce the risks of a tax system
unsuited to the complexity of new
markets, by including tax audit require-
ments and specialist market knowl-
edge in the preparation of texts;
strengthen preventive oversight
of markets that are potentially vulner-
able to fraud to prevent carousels from
forming and accelerating;
detect
anomalies
in
intra-
Community trades early and provide
the resources necessary to act prompt-
ly in response;
no longer systematically subordi-
nate tax audit procedures to the con-
duct of criminal investigations in
order to safeguard the tax base;
provide central government with
the appropriate organisation and
resources to manage risks through tax
audits (see the insert on managing tax
audits on page 229 of this public
report).
Recommendations
25
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Cour des Comptes
5
TRACFIN and combatting
money laundering
International mobilisation against
money laundering dates back to the G7
1989 summit held in Arche. The finan-
cial intelligence units created within the
Financial Action Task Force (FATF), an
inter-governmental body whose pur-
pose is to combat money laundering in
the OECD, spearhead this action.
The French financial intelligence
unit,
TRACFIN,
was
created
on
9 May 1990 as the coordination unit in
the Customs Directorate and became an
agency with nationwide operations (
ser-
vice à compétence nationale
) by the Decree
of 6 December 2006. It now operates
under the dual supervision of the
Ministers for the Economy and the
Budget.
Its role is to collect, analyse and
supplement
suspicious
transaction
reports (STRs) by cross-referencing the
information before sending it to the
judicial and other authorities when it
considers that an offence has been
committed.
General compliance with
FATF recommendations
TRACFIN and the French anti-
money laundering measures created by
the
Ordonnance
of 30 January 2009,
transposing
the
Third
European
Directive of 26 October 2005, largely
fulfil the FATF’s recommendations,
according to the evaluation it conducted
in 2010. However, this clearly positive
evaluation merits qualification.
Careful evaluation of
money laundering to opti-
mise AML measures
TRACFIN has been in operation for
more than 20 years, but knowledge on
how “dirty money” circulates has not
improved sufficiently. An OECD study
in January 2010 estimated the worth of
France’s underground economy at €220
billion, a figure greater than 10% of
GDP. It is important for TRACFIN to
make further efforts to quantify this
phenomenon, which concerns all eco-
nomic actors, and to understand the
mechanisms related to the complexity of
financial channels.
Partnership system to be
led by TRACFIN
From the detection end, the system
relies
on
Suspicious
Transactions
Reports (STRs) submitted by sectors
governed by reporting obligations (e.g.
credit institutions, insurance companies,
notaries, lawyers, casinos and estate
agents), while repression relies on
administrative
and
legal
penalties.
TRACFIN and combatting
money laundering
26
Executive Summaries:
Annual Public Report of the Cour des Comptes
Central to the process, TRACFIN must
define a clear strategy, comprehensible
by all actors, provide case typologies
and, in cooperation with regulatory
authorities, strengthen its instruction
and training policy.
The increasing flow of information
to TRACFIN means that the STRs must
provide quality information for the sys-
tem to operate efficiently.
Greater mobilisation
required
Credit institutions are the main
issuers
of
suspicious
transactions
reports: more than 13,000 out of some
20,000 in 2010. However, the entire
financial sector has not bought into the
anti-money laundering measures, with
low participation by mutual insurance
companies, insurance intermediaries
and financial investment advisors.
Not a single STR received by
TRACFIN in 2010 came from lawyers.
Real estate professionals report very few
suspicious transactions, although the
Directorate for Competition, Consumer
Rights, and Protection Against Fraud
(DGCCRF) found offences. In addition,
regulatory authorities have not been
appointed for a number of sectors that
are vulnerable to money laundering,
such as dealers in precious stones and
metals or sports agents. Finally, partici-
pation by professional associations
varies.
TRACFIN must adapt to
the scale and diversity of
money laundering
The 20,000 STRs involve a wide
range of different professions and relate
to offences as diverse as undeclared
work, tax fraud and organised crime.
TRACFIN must adapt its procedures:
enhance analysis, diversify skills, manage
case portfolios, and qualitatively assess
its performance based on the recom-
mendations
of
the
recent
FATF
evaluation.
Until now, TRACFIN, a structure
comprising 72 employees, has operated
on a relatively small scale relying on
individual skills.
A reorganisation in January 2011
focused its activities on intelligence and
analysis. However, TRACFIN still lacks
a clearly defined strategy for dealing
with incoming STRs, i.e. sorting them as
they come in, especially with respect to
the “least serious” offences. Despite the
substantial number of suspicious trans-
actions reports concerning undeclared
work and pending the legal framework
to allow it, no reports have been sent
spontaneously to the Social Security
Contributions
Collections
Office
(URSSAF).
TRACFIN and combatting
money laundering
27
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Room for improvement in
investigation management
Management of investigations must
also be improved. As a result of inade-
quate resources assigned to investiga-
tions and no strategy, 50% of STRs sent
for investigation in 2010 were not
analysed.
Moreover, too few reports are for-
warded to the judicial authorities, i.e.
about 400 per year. The number of new
information notes sent to judicial
authorities, in addition to the report
supplements submitted previously or
offences already handled by the author-
ities, is just over 250.
Although Startrac, the database used
by TRACFIN, is very secure, it should
be enhanced to expand investigation
functionalities and guarantee the rele-
vance of the information stored and its
statistical utility.
Anti-money laundering
and cracking down on
tax havens
Besides the changes required to bol-
ster the efficiency of the financial intel-
ligence unit, anti-money laundering
measures as a whole must also be acti-
vated more robustly by improving coor-
dination between anti-money laundering
and anti-tax fraud measures.
Stiffer penalties
Administrative penalties applicable
to professionals who fail to fulfil their
obligations have been established, but
remain practically unused for the most
part, except for the financial sector.
Criminal proceedings initiated as a result
of TRACFIN reports are difficult to
evaluate for want of complete statistics.
While improvements have been made to
mechanisms for the seizure of criminal
assets, legislative reforms are required to
enhance procedure efficiency.
TRACFIN and combatting
money laundering
28
Executive Summaries:
Annual Public Report of the Cour des Comptes
The Cour des Comptes makes the
following recommendations:
concerning French authorities:
establish an evaluation methodology
to improve quantification of money
laundering and anticipate develop-
ments;
undertake initiatives on an inter-
national level to complete projects
aimed at measuring the phenomenon
of “dirty money”;
define strategies and action pri-
orities for TRACFIN and formally set
them out in the Director’s letter of
engagement;
systematically organise provi-
sion of analyses and typologies for
sectors subject to reporting require-
ments and, working with the regulato-
ry authorities governing these sectors,
intensify training for the professionals
with the lowest participation levels;
remind regulatory authorities
about their reporting obligations;
recruit staff - through redeploy-
ment from finance ministries - to cope
with the unit’s new missions in terms
of both quality and quantity;
increase resources assigned to
investigations;
oversee the portfolio of current
cases to adjust the flow of new STRs
assigned to investigators;
as of the beginning of 2012,
implement the legal system for
exchanging
information
between
TRACFIN and the URSSAF;
amend legislation to make it eas-
ier for TRACFIN to use the objection
procedure.
Recommendations
29
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Cour des Comptes
6
National management
of tax audits
The objectives of tax audits are
three-fold: the first is budgetary: to
recover revenue; the second punitive: to
impose sanctions on those who commit
fraud; the third deterrent: to prevent
fraud.
Having analysed audit activities in
the devolved services of the tax admin-
istration reporting to the General
Directorate
of
Public
Finances
(DGFIP) in 2010, the Cour des
Comptes turned its attention to the
audit activities of the three national spe-
cialist directorates, as well as the man-
agement and coordination of tax audit
policy as a whole.
Three national specialist
directorates dealing with
key issues
In the DGFIP, three specialist struc-
tures are responsible for:
- tax audit of the largest companies
by the National and International Audit
Directorate (
Direction des vérifications
nationales et internationales
, DVNI);
- tax audit of the wealthiest house-
holds by the National Audit Directorate
(
Direction nationale des vérifications de situa-
tions fiscales,
DNVSF);
- research, intelligence and investiga-
tions nationally and internationally by
the
National
Directorate
of
Tax
Investigations (
Direction nationale des
enquêtes fiscales
, DNEF).
These units handle a number of par-
ticularly complex cases, as well as the
most sensitive ones, often involving
quite substantial amounts.
Accordingly, besides the 13,000
employees tasked with tax audits in the
devolved tax offices, some 1,100
employees work in these three national
directorates. They employ 6% of the
corps of inspectors, but bring in one
fourth of the unpaid taxes and penalties
claimed by the tax administration.
The DGFIP’s tax audit department
is responsible for managing these three
specialist directorates, as well as for
defining national tax audit policy in cen-
tral government.
The activity of the three directorates
must be seen in the light of the magni-
tude of tax fraud, which is by nature dif-
ficult to estimate with accuracy. The
national anti-tax fraud coordinating
committee (
Délégation nationale à la lutte
contre la fraude,
DNLF) estimates that the
cost of all fraud, including social securi-
ty fraud, ranges from €25 to 39 billion.
Other institutions’ estimates of lost tax
revenue are higher. There is no updated
evaluation available on fraud according
to geographical area or business sector.
Beyond the estimates, tax auditing is
a major challenge for ensuring equality
National management
of tax audits
30
Executive Summaries:
Annual Public Report of the Cour des Comptes
amongst citizens, above all at a time
when the public deficit and public debt
are so high as to impose an additional
shared burden on the taxpayer.
Performance of
directorates varies, but
overall is unsatisfactory
The three directorates, like the
whole tax auditing system, were ignored
by the DGFIP reform, and results show
that they are underperforming.
For the most part, the DVNI suc-
cessfully developed its methods and
safeguarded its results. However, it
tends to concentrate on high-stake com-
panies, a focus which explains its results
from a budgetary point of view, but also
contributes to neglecting companies
where the stakes are lower. Attention to
different taxes by the DVNI is also
uneven, and VAT audits are consider-
ably less frequent than audits of corpo-
ration
tax.
Electronic
access
to
companies’ financial statements remains
to be developed.
The results achieved by the DNVSF
were disappointing, and the directorate
is not currently in a position to efficient-
ly audit the wealthiest taxpayers. An
analysis of additional assessments for
the past 10 years shows a decline in
audit efficiency. The directorate only
includes a little more than 10 of the 500
largest professional fortunes in its
schedule of personal tax audits on aver-
age every year. It is true that audits of
tax returns and support documents are
carried out every three years in principle.
Nonetheless, the number of in-depth
inspections is low and the frequency of
a wealthy taxpayer being subject to an
investigation into discrepancies in his or
her personal tax position is once every
40 years.
The efficiency of the DNEF is
compromised by the multiple nature of
its missions, the very low staff turnover
and its timidity in using IT tools.
Significant progress remains to be
achieved, as was clearly illustrated by the
massive VAT fraud uncovered in the
carbon trading market. The current time
frames for investigations are incompati-
ble with effectively combatting the most
serious incidences of tax fraud, such as
VAT carousels. A three-month long
internal procedure is required to sus-
pend a VAT number, a step that quickly
puts fraudulent companies out of
circulation.
Direction and organisation
to be reviewed
Tax audit policy is defined and
directed at national level by the
DGFIP’s tax audit department.
Reporting to the director responsi-
ble for taxation, this department has a
staff of about 100. It is responsible for
directing the system, coordinating tax
audits and investigating the most com-
plex or sensitive cases. In practice, it
does not sufficiently coordinate the
national directorates, which very recent-
ly led to reorganisation. In view of the
National management
of tax audits
31
Executive Summaries:
Annual Public Report of the
Cour des Comptes
resources involved, the objectives set for
the devolved services appear to be lack-
ing in ambition. The tax audit depart-
ments, which have had the benefit of
“ring-fenced” staffing levels, have been
assigned the same quantitative objective
(52,000 external tax audits) for the past
15 years, although modernisation and
the array of IT tools available have
made productivity gains possible. The
allocation of resources on the ground,
largely dictated by the rules and customs
surrounding employee mobility, point to
significant disparities between the densi-
ty of the fiscal system and the resources
allocated.
The
increasingly
international
nature of trade, the dematerialisation of
procedures, as well as the multiplication
and diversification of operators have
profoundly altered the challenges of tax
audits. Confronted with these major
changes, the organisation has remained
more or less as it was in the 1980s, and
the establishment of the DGFIP in
2008 was not accompanied by a review
of the quantitative and qualitative
changes required in the resources dedi-
cated to tax audits.
The administration must leave
behind the culture of making minor
adjustments on the margins, redefine
what it expects from the national tax
audit structures and their interaction
with the devolved services, and immedi-
ately design a tax audit target organisa-
tion to be structured over five years.
The Cour makes 10 recommenda-
tions, broken down into four priority
areas:
anticipate changes in fraudulent
operations more accurately;
ensure more dynamic manage-
ment of the system;
set more ambitious objectives
for tax audit departments;
improve staff management.
Recommendations
32
Cour des Comptes
7
The Banque de France:
a new strategy to
confront a more volatile
environment
Executive Summaries:
Annual Public Report of the
Cour des Comptes
The Cour des Comptes analysed the
financial statements and management of
the Banque de France as of 2004. It
examined how the unconventional
measures decided by the European
Central Bank (ECB) since 2008 have
affected the Bank’s financial position.
The Cour des Comptes did not
analyse the conduct of monetary policy,
since this does not fall within its
jurisdiction.
Banque de France
financial transactions
The Banque de France’s balance
sheet has tripled since 2003, driven
mainly by four effects: growth in circu-
lation of notes denominated in euro,
revaluation of the gold inventory and,
from 2008, the higher volume of refi-
nancing granted to credit institutions
and the increase in foreign exchange
reserves managed for central banks out-
side the euro area.
The Banque de France had mone-
tary resources that exceeded those allo-
cated to coordinating the liquidities
market and interest rates. This situation
enabled the bank to constitute signifi-
cant own-funds investment portfolios in
euros (€54 billion at the end of 2010),
mainly in 2007 and 2008.
The bank’s net income has made a
good recovery since 2004, driven
upwards by income from monetary pol-
icy transactions, until 2008, and then by
income from own-funds investment
portfolios from 2009. This improved
financial position resulted in a large
increase in the corporation tax paid and
the dividend distributed to the State.
2004 saw an agreement signed
between the Banque de France and the
State to sell 500 to 600 tonnes of gold
over a five-year period with the pro-
ceeds to be reinvested in foreign-
currency bonds.
The Bank completed the gold dis-
posal programme and sold a total of
589 tonnes, while other central banks
halted their sales of gold early as the
price per ounce rocketed.
Furthermore, as the euro rose
against sterling and the dollar in the
period 2004-2010, reinvesting the pro-
ceeds of gold sales in securities denom-
inated in these currencies generated
unrealised
capital
losses,
which
absorbed part of the exchange guaran-
tee given by the State to the Banque de
France.
The bank is now facing sharper risks
associated with the financial crisis. It
carries a share of the ECB’s sovereign
bonds purchase programme as part of
monetary policy, with any resulting rev-
The Banque de France
33
Executive Summaries:
Annual Public Report of the
Cour des Comptes
enues or losses being shared within the
Eurosystem. Its own-funds investment
portfolios also include non-zero credit
risk sovereign bonds in euro (up to 44%
of the portfolio at the end of 2010).
Management of own-funds portfo-
lios should focus first on security.
Faced with rising financial risks in a
period of financial crisis, the bank must
increase its capital. The effort should be
shared between the State, which should
agree to less generous dividends, and
the Banque de France, which should
tighten control of operating costs.
Adapting operations
in a time of crisis
The Banque de France implemented
a series of delicate and vital reforms in
the last decade, but it is imperative to
pursue more far-reaching measures as
the bank adapts its tasks and responsi-
bilities in the face of the financial crisis
and strives for economies of scale.
The Banque de France restructured
its network in the period 2004 to 2006;
however it remains vast, since it includes
almost one branch in every administra-
tive
département
and 32
infra-département
sites, with variations across these loca-
tions in both productivity and the activ-
ities carried out.
The Banque should assess the
options for optimising the fiduciary sec-
tor, examining the possibility of increas-
ing external recycling of banknotes.
Economic and financial analysis of
companies should be located at regional
or
inter-regional
level.
Cases
of
overindebtedness should be handled at
regional level, maintaining a local pres-
ence in partnership with other state
actors.
Overall, the Banque should pursue a
further reduction in the size of its net-
work, taking into account the specific
characteristics of each of its three main
business lines.
Two priorities: more
effective control of payroll
costs and a regenerated
relationship with the State
Control of operating costs, especial-
ly payroll, is key to the bank’s internal
management. The Banque de France
employs 13,000 people and payroll
accounts for more than 70% of operat-
ing costs.
General wage increases since 2005
were 3.3 points higher than in the pub-
lic service sector. In addition, social and
cultural expenditure still accounts for
11.5% of payroll. Modulation in both of
these areas is required during a time of
crisis.
The number of employees retiring is
expected
to
increase
significantly
around 2020. In this context, the
Banque should consider not replacing
two out of three employees retiring,
instead of the 50% non-replacement
rate observed over the period.
The State has imposed contradicto-
ry requirements on the Banque, asking it
to reduce its fixed costs on the one
The Banque de France
34
Executive Summaries:
Annual Public Report of the Cour des Comptes
hand, while assigning it new tasks on the
other. Such demands on the Banque de
France should be included in a contract-
ing strategy, founded on clearly defined
performance objectives in the areas of
quality of service and cost optimisation.
Accordingly, the State and the Banque
de France engaged in a review of their
relations, culminating in the signature of
a new agreement in December 2011.
The Cour des Comptes makes nine
recommendations for the Banque de
France and the State.
Financial management
take steps, jointly with the State,
to raise the Banque’s capital to be in a
position to withstand mounting finan-
cial risk;
agree on financial management
targets with the State, giving greater
consideration to security requirements;
at the end of 2012, check that
the new unified reserve mechanism for
the revaluation of gold and currency
reserves provides adequate protection
against exchange risk for the Banque’s
balance sheet;
Internal management
draw up action plans to 2020,
examining the goal of non-replace-
ment of two out of three retiring
employees;
moderate general wage increases
and non-wage benefits;
in this context, accelerate the
pace of social and cultural expenditure
cuts;
improve productivity gains in
support functions;
further downsize the network,
taking the specific characteristics of
each business line into account;
tie in performance objectives
with the contracting strategy between
the State and the Banque, including
quality of service and cost-cutting
indicators.
Recommendations
35
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Cour des Comptes
8
Emergency relief for
agriculture
Agriculture is susceptible to a range
of health, climate and economic contin-
gencies.
Since the reform of the Common
Agriculture Policy in 2003, responses to
crises are formed at national level.
Recurring relief for
substantial amounts
In the period 2006 to 2009 (includ-
ing amounts paid in 2010 for the previ-
ous year), the amounts paid out in
emergency relief amounted to a sizeable
€1.67 billion. This relief package was
broken down into 102 measures, with
subsidies varying from tens of thou-
sands of euro to €650 million. They
were distributed in response to 38 dif-
ferent crisis situations, 23 of which were
economic in origin (accounting for
more than €1.2 billion in aid), 12 cli-
mate-related and three health-related.
Relief
funds
were
distributed
through various mechanisms: fund to
alleviate the financial burden on farmers
(FAC), emergency loans (short-term
credit facilities and consolidation loans),
exceptional cash-flow aids, waiver of
social contributions, exemption or par-
tial reimbursement of taxes, and the
national agricultural disaster guarantee
fund for climate emergencies.
A number of sectors have benefited
from specific emergency measures for
several years: breeding (€289.4 million)
especially for sheep, viticulture (€156
million) and fruits and vegetables
(€137.6 million). The two most signifi-
cant programmes, the Barnier Plan at
the end of 2008 and exceptional market
support measures for agriculture at the
end of 2009, cover all sectors of agricul-
tural production.
More or less justified,
relief is often redundant
with diluted impact
Besides the fruit and vegetable sec-
tor, which has an alert system (limited to
price intelligence), the minister has no
relevant indicators to help establish a
precise analysis of agricultural sectors
when deciding to grant relief. Aid is gen-
erally granted as a result of requests
from professionals, often before the
actual consequences of the crisis are
known.
By aiming to provide a tailored
response to crisis situations, the ministry
ends up implementing an array of dif-
ferent subsidies - all essentially aimed at
easing the financial situation of farmers
for the same crisis. Management of this
plethora of measures comes at a high
price for both the administration and
Emergency relief for agriculture
36
Executive Summaries:
Annual Public Report of the Cour des Comptes
the farmers. The (disputable) comple-
mentary nature of the measures some-
times leads to a situation where one
measure cancels out another in the same
emergency plan.
In addition, the award criteria are
not sufficiently precise or selective at
national level. The responsibility for
determining award conditions falls to
officials in
départements
, resulting in dis-
persed relief, paid long after the emer-
gency created by the crisis.
The system is not only weak in the
attribution stage, it is also inefficient in
the evaluation process, since the
Ministry has no procedure for evaluat-
ing emergency plans after the fact, nor
does it have a mechanism for tracking
implementation of measures, other than
budgetary oversight.
Moreover, the way in which some of
these relief funds have been implement-
ed exposes France to the risk of dis-
putes at the EU level, especially with
regard to compliance with the individual
and national relief caps applicable under
the “de minimis” regime.
A different approach to
aiding farmers in crisis
These emergency relief measures,
which only take into account bad years,
may hinder needed structural changes.
State
intervention
should
be
reviewed in the more general context of
managing crises in agriculture in order
to make the sector less susceptible to
crises.
As the public purse strings are tight-
ened, the possibility of a risk coverage
system for agriculture must be consid-
ered, further integrating farmers’ indi-
vidual and collective responsibility.
The Cour des Comptes recom-
mends that the Ministry seize the
opportunities offered by the 2010
Agriculture Modernisation Act and
the reform of the common agricultur-
al policy to:
increase accountability of farm-
ers by promoting tools for risk man-
agement applied on an individual basis
(e.g. to smooth income variations
through deductions for contingencies,
by building contingency savings funds
and diversifying sources of revenue),
or on a collective basis (contracting
strategy, agriculture mutual funds,
agricultural insurance, etc.);
restrict the use of national soli-
darity funds for exceptionally large-
scale disasters, on the basis of
objective, qualitative data;
secure the legal conditions of
emergency relief in terms of EU law.
Recommendations
37
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Cour des Comptes
9
Combined road-rail
transport in France:
initial lessons learnt and
challenges for the future
Combined road-rail traffic in France
accelerates transport by placing trailer
trucks on special rail carriages.
The service expands the offer of
combined rail and road transport servic-
es, using the existing rail infrastructure
at the cost of a few adaptations. The
system is compatible with most hauliers’
fleets.
Transporting the trailers, without
their engines and drivers, delivers con-
siderable
productivity
gains,
even
though it requires more sophisticated
organisation of shippers and hauliers.
A service struggling to
prove its worth
The Act of 3 August 2009, imple-
menting the outcome of the French
Environment Round Table (
Grenelle de
l’environnement
) and the national commit-
ment to support rail freight, highlighted
the deficiency of combined road-rail
transport in France, in efforts to shift
the long-distance transport of goods to
rail, thereby reducing pollution.
The Cour des Comptes examined
the two combined road-rail transport
lines in operation in France, other than
the Channel Tunnel. One, the alpine
route, winds around the natural obstacle
of the Alps between Savoie and the
Piedmont region in Italy, and the other
crosses the plain covering a distance of
1,000 km or more between Perpignan
and Luxembourg. A number of the
technical characteristics of these two rail
links are unprecedented in Europe.
The alpine road-rail project was
launched after the Mont-Blanc tunnel
accident, but took 10 years to become
fully operational. To date, the link has
underperformed relative to its daily fre-
quency, freight volume and sales per-
formance targets.
The commercial opening of the
Perpignan-Luxembourg road-rail line in
September 2007 went ahead without
waiting for an assessment of the alpine
project. While this rail service is techni-
cally more accomplished and managed
with more determination than the previ-
ous one, it has not achieved financial
balance. Its development is currently
limited notably by space limitations at
the terminal platforms.
Research into the technical and eco-
nomic conditions at project start-up was
not sufficient. In particular, unforeseen
adaptations were required to cope with
limitations arising from the train gauges
on the rail network.
The services on these two lines have
limited capacity and have not yet proven
to be profitable. Reliability must also be
Combined rail-road transport
in France
38
Executive Summaries:
Annual Public Report of the Cour des Comptes
improved. Their efficiency in terms of
modal shift and their advantages for the
environment will remain limited, in a
context where alternative transport
solutions are scarce. To date, there has
been no socio-environmental evaluation
of public intervention in favour of
combined road-rail transport.
Exacting success factors
In a context of increasing demand
for transport, tougher environmental
requirements and upward pressure on
energy prices, the idea of shifting vehi-
cles from the road onto rails is regaining
momentum in France with a view to
reducing traffic levels, pollution, green-
house gases and energy consumption.
However, rail freight market share
continues to decline in France, despite
national and EU aids for combined
transport services.
Accordingly, the conditions for the
success of combined road-rail transport
are very demanding: frequent shuttles,
boarding
with
minimum
load-
ing/unloading time, assured journey
times, prices competitive with road
transport and renovation of the rail net-
work and platforms to reliably and safe-
ly transport heavy goods on a wider
gauge.
In more general terms, shippers and
hauliers require stable and quality access
to the rail network in line with tight
logistic flows.
In the light of these demands, it is
clear that, in Europe, direct or indirect
support and incentives to improve
financial ratios are required for this
combined transport mode.
Rail-road transport will be an
opportunity for freight transporters,
provided they can in time demonstrate
their capacity to operate without on-
going state aid.
Combined rail-road transport
in France
39
Executive Summaries:
Annual Public Report of the
Cour des Comptes
For the State:
promote interoperability and
contribute to the development of rail
highway standards at EU level;
when the plans for the Trans-
European Transport Network (TEN)
are being reviewed, work to obtain the
inclusion of the main infrastructures
used
by
the
road-rail
transport
services;
rebalance
competitiveness
between road and rail for the transport
of goods, or at the very least, do not
penalise competitiveness when taking
regulatory measures;
given the current state of public
finances, avoid a long-term operating
subsidy, including in the framework of
public service delegation, and give pri-
ority to establishing an economically
viable service that meets solvent
demand.
For the State and the infrastruc-
ture operator:
ease the burden of specific pro-
cedures that penalise the internal com-
petitiveness of the economic model
compared with traditional combined
transport (due especially to the
requirement for an advice of special
consignment - ATE);
opt for the widest possible gauge
and quickly finalise back-up routes to
improve service reliability and make it
less susceptible to railway works;
confirm acceptance of long
trains (longer than 1,000 metres) for
this service as soon as possible;
formally draw up reciprocal
agreements on traffic between the
Réseau Ferré de France and the oper-
ator, providing for financial compen-
sation, where relevant, and ensure
proactive feedback of information to
the service user.
For rail operators:
increase the current capacity of
existing and planned terminals;
reduce the unit costs of terminal
operation and hauling through compe-
tition between service providers.
Recommendations
40
Cour des Comptes
10
Decentralising road
networks: the end result
Executive Summaries:
Annual Public Report of the
Cour des Comptes
The act of 13 August 2004 trans-
ferred 18,000 km of main roads of local
interest to the
départements
, with manage-
ment of related personnel and resources
also transferred in full.
There were two stated objectives for
this decision: improve service to users
and promote more efficient manage-
ment of the road network, distinguish-
ing major roads with heavy traffic,
which remain the State’s responsibility,
from local roads, managed by the
départements
.
Cost of reform higher than
predicted for both State
and
départements
The State has met all of its financial
obligations. The cost to the State
of additional payroll costs for compen-
sation and temporary additional staff
amounts to €50 million. An additional
commitment of €23 million annually for
30 years is also required for new infra-
structure construction.
The total costs transferred under the
road network decentralisation project
from 2006 to 2011 amounts to €1.2 bil-
lion, €210 million of which was for
local-interest main roads alone. Payment
for these went to the regions,
départe-
ments
and overseas local authorities.
Added to this sum were non-recurring
subsidies totalling €180 million under
contracts
for
joint
State-regional
projects.
The
départements
bore the cost of
road repairs, which, according to their
figures, accounted for 30% of addition-
al expenditure after the transfer, com-
pared with 2005. Payroll costs rose by
€46 million nationally, reflecting the
more favourable allowances payable to
local authority personnel compared with
State employees. Lastly, the
départements
restructured the buildings transferred by
the State. The new expenditure arising
was not systematically optimised by the
obligation to use these buildings exclu-
sively for road-related purposes.
It is difficult to identify the costs of
local-interest main roads since there is
no differentiated cost tracking in the
accounts of
départements
. Accordingly, it
is impossible to accurately quantify the
discrepancy between the expenditure
incurred and compensation granted
(46%in the period 2007 to 2009 in the
sample
audited)
claimed
by
the
départements
.
Further reform required
It is vital to define a local transport
strategy. The fairly marginal nature of
the roads transferred in the context of
the existing network in the
départements
Decentralising road networks:
the end result
41
Executive Summaries:
Annual Public Report of the
Cour des Comptes
was no encouragement for them to
specify a roads policy, either from the
point of view of general strategy or a
multi-year plan. The lack of coordina-
tion between stakeholders, the State,
regions,
départements
and large metropol-
itan areas impedes efficient implementa-
tion of complementary tasks.
Moreover, there are no indicators to
evaluate the condition and performance
of a local network. Nonetheless, it can
be considered that the additional sums
allocated by many of them to repairing
the transferred roads contributed to
improving the quality of the roads, and
therefore, indirectly, the quality of the
service provided to motorists.
The tight budgetary constraints cre-
ate a new context for the
départements
,
owing to a substantial increase in social
expenditure, and for the State, focused
on optimising existing infrastructure.
Investment in the roads is not the sole
solution. As a result, consideration must
be given to an overall policy, incorporat-
ing the goals of sustainable develop-
ment.
This mixed assessment should not
however lead to overturning the princi-
ple of transferring a substantial part of
the main roads network commenced
since 2004, since its underlying sound-
ness can hardly be disputed. Ways and
means of improving it should, however,
be sought.
improve coordination between
all actors (the State, regions,
départe-
ments
and large metropolitan areas)
who contribute to defining transport
policy at local level. The road network
must be part of an overall policy for
moving people and goods, compatible
with sustainable development, while
retaining an itinerary-based logic;
find relevant indicators to evalu-
ate user satisfaction, ensuring that
these indicators are consistent with the
goal of improving road safety.
Recommendations
42
Cour des Comptes
11
Policy on aid to crime
victims
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Victims’ rights have evolved consid-
erably since the 1980s and the law now
makes room for victims’ rights in
criminal proceedings.
Inadequate knowledge of
victims, who in turn are
ill-informed about their
rights
An accurate evaluation of the num-
ber of victims of crime is hampered by
the low number of complaints lodged,
further accentuated by the lack of a
legal definition of victim in French law
and the diversity of statistical tools.
Confronted with dispersed and mul-
tiple texts referring - often indirectly - to
them, victims of crime struggle to
understand their rights. Although their
rights have been consolidated, victims
encounter difficulties in obtaining com-
pensation and gaining access to infor-
mation regarding the follow-up of
perpetrators, particularly during the sen-
tence enforcement stage.
Support by vulnerable
associations
To remedy the complexity of legal
provisions and procedures, the Ministry
of Justice has tasked the voluntary sec-
tor with providing support to victims, in
return for grants. Almost 180 associa-
tions are involved in defining and coor-
dinating the policy of aid to victims.
However,
uncertainty
regarding
their financial position creates vulnera-
bility for this network of associations.
They are dependent on different and
inadequately coordinated financial back-
ers, and their national coverage is both
incomplete and uneven. General coordi-
nation of the network is weak, despite
the signature of multi-year contracts
between the courts of appeal and the
associations specifying their objectives.
Responsibility for carrying out a system-
atic evaluation of the network’s quality
falls to the judges delegated to voluntary
sector policy, but given their overall
workload, these judges can only devote
5 to 15% of their time to aiding victims,
which is insufficient for the most part.
Unequal access to
compensation
Compensation for damages may be
ordered by the criminal court, if the per-
petrator of the crime is identified,
judged and solvent, or under certain
conditions, by the State. Compensation
remains random however. Without har-
monised scales, the level of compensa-
tion may vary considerably according to
jurisdiction.
Policy on aid to crime victims
43
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Moreover, victims must advance
payment of costs whose recovery is
uncertain.
The State’s compensation system is
relatively comprehensive and efficient.
The creation in 2008 of an association
enabling victims to recover compensa-
tion awarded by the courts (SARVI) has
facilitated access for victims, without the
need for them to undertake complex
legal procedures. The guarantee fund
for victims of terrorism and other
offences plays an additional role in rais-
ing funds to ensure comprehensive
compensation for victims, but uncer-
tainty remains over its financial position.
The Cour des Comptes recom-
mends:
Regarding knowledge of vic-
tims:
regular surveys to be conducted
by the Ministry of Justice.
Regarding support:
- regularly evaluate the quality of
services provided by associations;
- assess the work of judges dele-
gated to voluntary sector policy in the
area of aid to victims;
- more clearly define the work of
associations that falls within the scope
of strictly legal support;
evaluate the financial position of
associations to guarantee the long-
term sustainability of their work;
boost inter-ministerial coopera-
tion and ensure the visibility and use
of all public financing intended for
associations;
Regarding compensation:
facilitate victims’ compensation
claims by improving information on
the procedures to follow;
propose benchmark compensa-
tion scales to prevent large disparities
in amounts awarded.
Recommendations
44
Cour des Comptes
12
Social housing:
geographical priorities
Executive Summaries:
Annual Public Report of the
Cour des Comptes
There are approximately 4.5 million
social housing rental units in metropoli-
tan France, accounting for 16% of the
28 million residences. Rents are con-
trolled and housing is open to house-
holds on a means-tested basis.
Funding according two
types of zoning
In 2010, €594 million of payment
appropriations in the budget went to
finance 131,000 new social housing
units. To this should be added more
than €2 billion in associated tax expen-
diture (lower rate of VAT and exemp-
tion from property tax), subsidies from
local authorities and
Action logement
(the
former 1% housing financed by busi-
ness), plus the mobilisation of the
resources of the Caisse des dépôts et
consignations.
On the ground, resources are allo-
cated according to two types of zoning.
One is specifically designed to support
the construction of social housing,
while the other is aimed at private rental
investment, with no real connection
between the two.
Difficult to finance social
housing in high-cost areas
Despite these zoning measures, only
25% of social housing was constructed
in high-cost areas in 2009, according to
the Ministry with responsibility for
housing. As a result, the Minister
announced a major review of priorities,
on the agenda since 2006.
Largely unsuitable and
sometimes counter-
productive zoning
Paradoxically, this shift in policy was
undertaken based on maps drawn up for
private rental investment incentives. All
the components of actual social housing
needs cannot be defined based on this
information, however, due to the man-
ner in which the maps were prepared
and the predominant role of market cri-
teria in defining the indicators. The
maps also neglect to take into consider-
ation forward planning needs.
The coexistence of these two differ-
ent types of zoning, which both impact
the planning and financial balance of
housing development operations, along
with the impact of private investment in
certain geographical areas that produces
Social housing:
geographical priorities
45
Executive Summaries:
Annual Public Report of the
Cour des Comptes
the exact opposite of the expected
results, make it very difficult to build
social housing in certain high-cost areas.
The policy of concentrating financ-
ing in high-cost areas, effectively imple-
mented since 2010, is therefore based
on unsuitable or even counter-produc-
tive instruments, and results to date are
limited.
In an environment of increasingly
scarce public resources, the announce-
ment by government of the elimination
of tax incentives for private rental
investments at the end of 2012 cannot
help but emphasise the need for a
review of geographical priorities to
guide public social housing actions
towards the areas of greatest need.
develop specific zoning for
social housing planning and ensure it
is coherent with zoning for individual
housing aid;
continue to improve knowledge
at national level of the social housing
stock and its changes, and take inven-
tory of private rental housing stock
subsidised by tax expenditure meas-
ures;
base new social housing zoning
on expanded national data and on
local studies validated by regional
housing committees;
in addition to housing market
economic data, select criteria including
the importance of existing social
housing, its occupancy, households’
ability to pay and the difficulty they
experience in gaining access to hous-
ing other than social housing;
involve housing professionals,
local authorities and social landlords in
drawing up zoning;
plan to review zoning every
three years; establish a rolling schedule
by region according to this periodicity
and provide regional prefects with the
ability to adapt to the local situation,
after consulting all local actors.
Recommendations
46
Cour des Comptes
13
Public service retirement
system in New Caledonia:
reform is vital
Executive Summaries:
Annual Public Report of the
Cour des Comptes
New Caledonia’s local pension fund
manages
the
pension
system
for
employees of the public service system
specific to New Caledonia (8,500 con-
tributors, 3,700 pensioners). In its audit
of financial years 2004 to 2010, the New
Caledonia
territorial
chamber
of
accounts noted a deterioration in the
financial position due to the very bene-
ficial nature of the current retirement
system.
An attractive system
In early 2010, the average retirement
age was 54.7. More than 70% of pen-
sioners received a higher retirement
income than people retiring from the
private sector in New Caledonia. Not
only that, but the system dependency
ratio has weakened consistently in
recent years: in 2009 there were only
2.41 contributors for one pensioner.
Worrying outlook
The reforms undertaken by the
competent local authorities have proved
to be unequal to the task of curbing the
monthly structural deficit of some
€500,000, and the fund’s reserves have
been depleted from €225 million in
1998 to €83.8 million in 2010.
With the legislation unchanged,
almost 35% of civil servants currently
working should reach the average retire-
ment age around 2020, while recruit-
ment of new staff should be limited by
the new budgetary restrictions imposed
on public sector employers.
Overall reform needed
Overall reform must be undertaken
without delay to guarantee payment of
public service pensions in the medium
term. The Caledonian authorities must
act quickly using the main levers avail-
able to them: the retirement age, the
contribution period for eligibility for a
full pension, employers’ and employees’
contributions and pension amounts, or a
combination of these factors if neces-
sary.
Follow-up to the reform must also
be put in motion to ensure adjustments
as needed in the light of the impact over
time.
Public service
retirement system
in New Caledonia
47
Executive Summaries:
Annual Public Report of the
Cour des Comptes
reform the Caledonian civil ser-
vant retirement system based on the
four possible levers available: the
retirement age, the contribution peri-
od for eligibility for a full pension,
level of contributions from employers
and employees and pension amounts;
follow up the reform to make
adjustments as needed in the light of
the impact over time;
develop tools, especially audits,
to improve management of the retire-
ment system.
Recommendations
48
Cour des Comptes
14
What’s happening with
ENS elite schools?
Executive Summaries:
Annual Public Report of the
Cour des Comptes
The elite higher-education system
formed by the
Ecole normale supérieure
(ENS) network was restructured in the
mid-1980s and now comprises three
colleges, Ulm, Lyon and Cachan, all of
which were audited by the Cour des
Comptes.
Shared challenges
ENS schools must successfully work
their way into the competition of world-
wide university rankings.
They have expanded their intake to
master’s graduates recruited on the basis
of their application files, alongside
nor-
maliens
, ENS students recruited through
selective competitive examinations after
completing a preparatory programme,
endowed with a special “civil servant”
status entitling them to funds to pay for
their eduction, in return for working as
a civil servant after graduation. ENS
schools have also seen increasing diver-
sification of all their students’ profes-
sional vocation. The proportion of
normaliens
who pass the competitive
examination to become a teacher (
agréga-
tion
) is falling, while the ENS systemati-
cally encourages them to continue their
education to doctoral level.
The Liberties and Responsibilities
of Universities Act, enacted on 10
August 2007, also encouraged ENS
schools to establish alliance strategies.
Different strategies
The failure of the proposed merger
between Ulm and Cachan in 2005 rein-
forced the independence of the ENS
schools and accentuated centrifugal
forces in the system. Since then, each
ENS has separately defined its own
strategy and makes its own decisions on
university alliances.
Ulm adopted its own strategy of
excellence, increasing its independence
from the major Paris universities and
opting for alliances with the large neigh-
bouring colleges of Montagne Sainte-
Geneviève and the Université Paris
Dauphine.
Lyon on the other hand decided to
ally with the Lyon group of universities.
Cachan announced its intention of
joining the future Paris-Saclay campus,
which will mean moving to new facili-
ties, with the future of its branch at
Rennes remaining uncertain.
The cost of excellence
Both Ulm (2004-2005) and Cachan
(since 2007) experienced a similar crisis.
The ENS’s ignorance of its actual
financial position was brought to light
when Cachan’s own resources were
called on to fund the d’Alembert build-
ing project: the combination of overes-
timating
working
capital
and
its
What’s happening with ENS elite
institutions?
49
Executive Summaries:
Annual Public Report of the
Cour des Comptes
financing requirement resulted in a cash
flow crunch.
While Ulm turned around its situa-
tion from 2006 onwards, at the price of
an exceptional budgetary aid from the
State (€2 million), which was subse-
quently made permanent, the same can-
not be said for Cachan, which faces
continued uncertainty, with finances in
critical condition.
Other management deficiencies
were also revealed, in particular, poor
knowledge of costs and no implementa-
tion of cost accounting measures.
The most shocking management
failure concerns the commitment oblig-
ing students to teach in a school for 10
years, minus their years at the ENS, to
pay back the remuneration received to
support their studies.
General inertia characterises this
area, owing to deficiencies in following
up students and the dilution of respon-
sibilities between the ENS, follow-up
officers and the Ministry, which is
responsible for triggering the repayment
clause if the 10-year commitment is
breached. Five such cases were found at
Ulm and Cachan where students leaving
public service spontaneously offered to
repay their education and were unable to
do so.
The low teacher-student ratio and
average costs per student mean that the
ENS system is a high-cost education
model.
Neither the ENS schools nor the
Ministry know the unit cost of their
education and research activities, and
the metric is not included in their per-
formance criteria.
Change needed
Although they are independent and
formulate their own strategy, national
policies nonetheless apply to the ENS
network.
However, the Ministry has been hes-
itant to act on several issues, and many
questions remain.
Compared with the growth in the
number of higher-education graduates
and research personnel in the last gener-
ation, the stability in the number of
nor-
maliens
may appear to be an anomaly.
Similarly, the more selective compet-
itive entrance process for the ENS
schools seems surprising, in the light of
targets set for equal opportunity and the
diversification of the social background
of the nation’s elites.
Finally, the increase in ENS num-
bers, due entirely to the intake of uni-
versity
graduates
(as
opposed
to
normaliens
) has led to two student popu-
lation groups and situations, which,
although different from one ENS
school to another, are a source of com-
plexity and lack of transparency.
In terms of the rules of the game
operating between universities and the
ENS network, it is difficult to under-
stand how Ulm has been able to devel-
op an alliance strategy that includes no
university other than Paris Dauphine -
in reality an elite institution of higher
education, even though the Ministry’s
What’s happening with ENS elite
institutions?
50
Executive Summaries:
Annual Public Report of the Cour des Comptes
stated policy is to promote greater coor-
dination between the two categories.
Prudent, but open, consideration
must be given to the status and payment
of students: although it is true that
financial incentives intended in principle
to
attract
excellent
students
into
research and teaching are legitimate, the
current conditions for awarding them
are overly uniform and fall short of
achieving this objective.
An overall review could open the
way for a wide range of options, book-
ended by the two hypotheses below:
-
one whereby students would be
offered the choice of status best suited
to their vocation, as devised by the Lyon
ENS when preparing its bylaws after the
merger;
-
and
another
more
radical
hypothesis, which would consist of
devolving payment credits and scholar-
ships to the ENS schools for their
nor-
maliens
and students. It would be up to
the ENS schools to define a policy of
financial incentives combining the
objectives of social equality and attract-
ing excellent students to higher educa-
tion teaching and research.
Recommendations
For the ENS network:
improve budgetary and account-
ing practices and use cost accounting;
develop management by objec-
tives with greater reliance on perform-
ance indicators, while including the
cost of education;
boost their real estate manage-
ment function;
improve follow-up of students
after education.
For the Ministry of Higher
Education and Research:
adjust and clarify financial sup-
port for the ENS based on pre-
defined criteria;
explain the predominant princi-
ples for cooperation between the ENS
schools and universities and their pos-
sible merger;
devolve full responsibility for
follow-up of the 10-year commitment
to ENS schools;
working with ENS schools,
examine the status and payment con-
ditions for
normaliens
;
in this context, foster growth in
the number of students and
normaliens
.
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Cour des Comptes
15
Thematic advanced
research networks
A new form of scientific
cooperation
The 2006 Research Programme Act
created thematic advanced research net-
works (RTRA) to promote the forma-
tion of a dozen “research campuses” in
France to rank with the best in the
world, working on future challenges in
areas such as economics, physics, infor-
mation sciences and communication.
Each network was to include a num-
ber of higher education and research
institutions and facilities. The specific
legal
framework
of
a
Scientific
Cooperation Foundation was intended
to facilitate access to private funding
and to ensure agility.
There were 13 RTRAs created, two
of which are managed by a single foun-
dation. The State financed the 12 foun-
dations to the tune of €201 million in
matching funds for founding endow-
ments totalling €54,175 million.
Very disparate structuring
impact
The goal of the research act was to
increase the international visibility and
appeal of the research facilities and lab-
oratories in the RTRAs. The legal status
applicable to foundations allowed flexi-
ble financial management, which was
intended to attract the best French and
international scientists.
However, most RTRAs failed to go
beyond the simple principle of cooper-
ation between laboratories. They did not
succeed in increasing their visibility.
The Ministry did not properly over-
see this new instrument. It does not
know whether or not the programme
has been effective, even though the
agreements signed with the RTRAs end
in 2012.
Scientific cooperation
foundations: warped legal
instruments
The legal status given to a “scientif-
ic
cooperation
foundation”
was
designed to promote specific objectives
through
long-term
and
gradually
increasing capital allocations. Capital
allocations from the State and the
founders were supposed to guarantee
their continuity.
In general, these foundations were
diverted from their purpose. For the
most part, they did not endeavour to
increase their initial endowment and in
the main failed to attract private capital.
On the contrary, by virtue of the law
and using the private accounting proce-
dures authorised by their legal status,
they financed their activities by drawing
Thematic advanced research
networks
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heavily on their endowment, several
foundations taking the risk of exceeding
the threshold leading to wind-up.
Risk of duplication of
scientific cooperation
structures
Thematic advanced research net-
works are about to be overtaken by new
forms of scientific cooperation, namely
laboratories that constitute centres of
excellence.
Not only was the initial purpose of
the Research Programme Act (to pro-
vide greater clarity in research organisa-
tion) left unachieved, but complexity
actually increased.
Recommendations
The following are the Cour des
Comptes’ recommendations for the
Ministry of Higher Education and
Research:
protect the successful RTRAs
and wind up those that have not ful-
filled their objectives by requesting the
dissolution of scientific cooperation
foundations when they have spent
most of their endowments;
initiate effective oversight of sci-
entific cooperation foundations, partic-
ularly through their government-
appointed auditors;
review the basic principles and
reserve the status of scientific coopera-
tion foundation for specific, long-term
projects, funded by irrevocable capital
allocations;
ensure that research cooperation
schemes are consistent, especially those
covered by future investments, and sta-
bilise the tools made available to the
scientific community in the long term.
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Cour des Comptes
16
Achieving the bachelor’s
degree: ministerial plan
and action taken by
universities
Only one-third of students entering
university will complete their bachelor’s
degree. Half of the bachelor’s students
in their first year pass into their second
year of studies. These two statistics
alone summarise the problem of failure
in the bachelor’s programme.
On top of this, despite widespread
adoption of the European “Bachelor’s,
Master’s, Doctorate” (BMD) standard,
the bachelor’s degree is not recognised
as a professionally qualifying diploma.
This situation led the Ministery of
Higher Education and Research to the
launch the “Achieve the Bachelor’s” plan
in December 2007. The plan involves
863,000 university students out of a
total of 1,437,000.
The Cour des Comptes examined
this specific initiative based on a sample
of 23 universities.
Minimum guidance for an
ambitious plan
The Ministry’s reform plan had
three very ambitious objectives at the
outset: halve the first-year failure rate in
five years; make the bachelor’s degree a
professionally recognised diploma as
well as a springboard for further educa-
tion; and, in accordance with the Lisbon
strategy, increase the number of higher-
education graduates per age group to
50% in 2012.
With €730 million in credits spread
out over five years, the Ministry did not
deploy the necessary direction nor over-
sight to ensure that this additional pub-
lic expenditure was employed efficiently.
Organised in the framework of a
call for projects to universities, the dis-
tribution of this credit allocation could
hardly be termed selective.
Earmarking these additional funds
undoubtedly helped to consolidate the
measures already undertaken by the uni-
versities, but they used these monies
cautiously without ensuring adequate
oversight.
For its part, the General Directorate
for Higher Education and Professional
Integration
(
Direction
générale
pour
l’enseignement supérieur et l’insertion profes-
sionnelle
, DGESIP) was not particularly
attentive as to how the funds were used
by the various institutions.
Measures taken by all
universities to improve
successful completion of
the bachelor’s degree
Most universities took action to pro-
vide greater support for their bachelor’s
students, although it is difficult to per-
ceive the relationship between this strat-
Achieving the bachelor’s degree
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egy and the “Achieve the Bachelor’s”
plan.
Shorter professional training pro-
grammes did not answer the ministry’s
call, however, due to the fact that they
were not part of an overall strategy to
guide baccalaureate graduates into these
streams.
The universities focused on three
priorities:
- improving orientation prior to
entry to university: the universities
invested in the “active orientation”
approach, and the “post-baccalaureate
admission” system, in coordination with
college rectors; universities also intensi-
fied their links with secondary schools
to enhance the transition between sec-
ondary and higher education;
- improving the educational quality
the bachelor’s programme by strength-
ening the courses for “vulnerable” stu-
dents, developing personalised tutoring
for students, offering a wider range of
options for switching courses during the
bachelor’s programme and introducing
professional development into the
curriculum;
- initial investment in employability
programmes for students, with the
development of specialist services and
increasing the number of links with the
economic sector.
The changes in the bachelor’s pro-
gramme are very real indeed.
The traditional academically orient-
ed curriculum is gradually giving way to
more flexible programmes and widen-
ing its focus to take in the wider econo-
my.
Accordingly, the new bachelor’s
degree, set out in the Order of 1 August
2011 and presented as a degree that also
focuses on employability, seems to be
the result of a trial-and-error process.
The new milestone to be passed in
2014 will come at a cost, since the num-
ber of teaching hours for future bache-
lor’s programmes has been set to 1,500
hours - a cost that the Ministry has not
determined to date.
Achieving the bachelor’s degree
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The Cour des Comptes makes
three recommendations:
If the “Achieve the Bachelor’s”
plan is renewed, allocation of credits
should give priority to more clearly
identified and assessed projects in
order to boost the incentive nature of
the
credits,
while
using
them
optimally;
with the expected changes in the
baccalaureate
population
(split
between general, technological and
vocational baccalaureates), encourage
holders of general baccalaureates to
enter university; adapt the intake
capacities
of
short
programmes
(advanced technicians sections (STS)
and
technological
institutes)
to
improve access for those holding
vocational and technological baccalau-
reates;
with a view to implementing the
“new bachelor’s degree” Order of 1
August 2011, evaluate the costs arising
from the remodelled bachelor’s pro-
grammes without delay.
Recommendations
56
Cour des Comptes
17
Subprefectures
Executive Summaries:
Annual Public Report of the
Cour des Comptes
Based on the historical map of 342
districts, the network of 238 subprefec-
tures has to date remained outside the
scope of reform of French territorial
administration.
The gap between the major socio-
logical and administrative changes that
have taken place in the country and this
almost intangible network continues to
widen.
Fewer traditional missions
Ending their function of issuing and
checking the authenticity of official
documents deprives most subprefec-
tures of their traditional role.
Suppression of this document deliv-
ery service has caused a certain amount
of confusion. It would be appropriate
to reframe this reform nationally to
avoid applying different approaches
depending on the geographical area or
the individuals in question.
In addition, no scheme has been
established to facilitate redeployment of
this staff. The inertia of the subprefec-
ture map has hindered the pooling of
tasks and resources.
In the light of this loss of sub-
stance, the Minister has adopted a uni-
form
approach
whereby
all
subprefectures are organised based on
the principles of mission administra-
tion, under the control of the subpre-
fect. Reform in this case is only superfi-
cial, since the subprefect has always
fulfilled this function.
It does not always justify the dis-
trict’s territorial jurisdiction, because the
services they are tasked with are deliv-
ered at the
département
or regional level.
Unreformed network
Whereas studies concentrating on
revamping administration at the subpre-
fecture level have never culminated in a
national plan, adjustments are possible,
without a loss of state presence: twin-
ning of territorial positions, appoint-
ment
of
administration
advisors
(CAIOM) to replace subprefects, creat-
ing “Government bureaus” or sub-
offices to replace subprefectures.
Use of these options has so far been
very restrictive: two positions twinned,
three administration advisors appointed
out of a total of 115 positions, a single
“Government bureau” project, since
changed to a sub-office project, but as
yet not completed.
An outdated map, overdue
for change
No significant amendments have
been made to the national district map
since 106 districts were eliminated in
Subprefectures
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1926. At the time, this reform was justi-
fied by modernisation and improved
communications.
Since
1926,
51
districts
were
restored or created. Districts created
since 1962 were in response to urban
development projects; however, these
changes were not fully correlated nor
were they made according to consistent
criteria. Contemporary changes have
been characterised by the creation of
new districts, with none shed, unlike in
former periods.
The average population of a “terri-
tory”, where a district (
arrondissement
)
coincides with a subprefecture, is
137,000 inhabitants: 48% of districts
have less than 100,000 inhabitants and
25% have less than 60,000. Differences
in population distribution continue to
increase.
Changes to district boundaries since
2004 concern only 15% of the map, and
only six
départements
were entirely
redrawn.
This result is disappointing, espe-
cially since rationalisation of intercom-
munal cooperation is currently in
progress.
Short-sighted national
strategy
Although no overall assessment of
the cost of the subprefectures exists, it
is estimated at €220 to 250 million,
excluding real estate charges.
Areas where savings can be made,
such as a stronger collegial team around
the prefect with some territorial posi-
tions cut, creating sub-offices, reducing
residential costs by appointing territorial
advisors and pooling staff as a solution
to dilution, have neither been tried nor
examined in greater depth.
Subprefecture personnel numbers
fell in 2010 at almost twice the rate of
the State’s territorial administration as a
whole.
The impacts of this decline have
been mixed: human resources in the
small subprefectures, the majority, have
been considerably reduced and could
reach a critical level.
Behind the imposing facade of
nationwide
coverage,
the
human
substance of the prefecture system is
missing.
No real estate strategy
The subprefectures represent 36%
of prefecture buildings. More than half
of the area is used for residential and
reception purposes, with these uses
sometimes accounting for more than
double the space taken up for adminis-
tration.
Generally speaking, properties are
too large and unsuited to current public
and administrative requirements. The
cost of upkeep is no longer proportion-
al to the Ministry’s budget and repre-
sents a burden on prefecture budgets.
Urgent needs are not being met, such as
services for foreign nationals at the
Saint-Denis subprefecture.
Subprefectures
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It is vital to define a real estate strat-
egy. But it is difficult to determine
which criteria should serve to define this
strategy, since the map is intangible and
property is made available to local
authorities free of charge, putting a
freeze on change.
This
institutional
immobility
deprives the State of gains from ratio-
nalisation and savings. Thirty years after
the first devolution programme, it is
necessary to clarify who occupies these
holdings, the State or the
départements
(who own the sites). Failing this, subpre-
fecture property will be increasingly dis-
proportionate, unsuitable and costly.
Recommendations
For the organisation of local
government authority:
adapt the district map to today’s
socio-demographic and administrative
realities;
align the contours of urban dis-
tricts with metropolitan area bound-
aries and suburban districts with the
intercommunal
metropolitan
area
boundaries;
resolve indecision on the future
of the smallest districts and subprefec-
tures by investigating their actual situ-
ation and ensuring the viability of the
sites that are maintained;
With respect to management of
the subprefecture network:
determine the human, social,
budgetary and real estate conditions
required to transform the subprefec-
tures into “mission administrations”
and adopt a more selective and differ-
entiated approach;
as a result, deduce the changes
to be made in the network (sub-office,
twinning, territorial administration
advisor), coordinated at national level
and in a sustainable framework;
oversee their implementation to
capture savings, especially real estate
savings;
decide on a real estate strategy in
line with functional orientations and
budget resources to reduce and ratio-
nalise the real estate portfolio;
on the basis of established law,
renew negotiations with the
départe-
ments
for the provision of buildings,
while leaving open the possibility of
having recourse to the law after a given
time period;
review enforcement of the
reform involving the system for issu-
ing official documents to remedy dis-
parities in access to the service, the
organisation of tasks and allocation of
personnel.
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Cour des Comptes
18
Managing state worker
status in the Ministry
of Defence
The defence sector is the chief
employer of state workers, accounting
for almost 30,000 of the 44,511 current-
ly employed.
This work force is employed either
directly by the Ministry, its public under-
takings or by two weapons manufactur-
ers, DCNS and Nexter.
Status diverted from its
original purpose
This specific legal status was created
to ensure that the State disposed of a
work forced trained to manufacture or
perform maintenance on a wide range
of equipment and systems, mainly for
military purposes.
The status of state worker, based on
aspects of both public and private law,
has been largely diverted from its
purpose.
In 2009, only 43% of state workers
belonged to a professional sector devot-
ed to specialisations considered as prior-
ity activities by the Ministry for Defence
for
keeping
military
equipment
operational.
More than half of these state work-
ers in the Ministry of Defence were
hired for less technical work, in con-
struction or catering mostly, jobs which
in other government departments are
normally carried out by civil servants or
contract employees, or outsourced.
Overdue reform of
recruitment policy
This category of recruitment, which
did not require persons with a state
worker profile, concerned 20% of the
state workers recruited in 2005, 12% in
2006, and 15% in 2007.
It was not until 2008 that this per-
centage shrank to 3%. From 2007
onwards, the Ministry expanded the
possibility of using civil servants to
meet its needs, extending it to specific
specialties in 2010.
Since 2009, the Ministry of Defence
has also tried recruiting personnel on
fixed-term contracts, with the option of
becoming permanent, at salaries equiva-
lent to those offered in the private sec-
tor, for positions previously filled
exclusively by state workers.
High price tag for public
finances
In the period 2000-2010, at constant
euros and for comparable functions,
state workers were paid significantly
more than civil servants in the Ministry
of Defence.
Managing state worker status
in the Ministry of Defence
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Comparison of the salaries received
by a state worker and a civil servant
without any particular qualification,
where both are capable of doing similar
jobs, yields a net annual salary differen-
tial of between €1,512 and €3,816
depending on the year.
The lowest difference in salary
between a state worker and a qualified
civil servant in this period was €1,692
and the highest was €4,488. In a com-
parison between two team supervisors,
the highest disparity found was as much
as €4,776 per year.
This situation is further aggravated
by a generous advancement policy and a
favourable retirement system, combin-
ing the benefits of the public and pri-
vate sectors and dependent for its
financial equilibrium on the subsidy paid
by the State budget.
In total, the cost to the budget for
state workers exceeds €2 billion, distrib-
uted almost equally between payroll and
pension costs.
Inadequate management
Statistical and administrative knowl-
edge on employees is approximate. The
legal basis for a very large proportion of
remuneration is irregular. Employment
and skills management seems dominat-
ed mainly by efforts to support restruc-
turing, which happen to be effective.
Managing state worker status
in the Ministry of Defence
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stop
the
use
of
“state worker” status to fill positions
of all kinds in the Ministry of
Defence;
evaluate contract recruitment
since 2009 to fill positions requiring
advanced technical skills;
review rules on raising salaries;
for state workers working in the
Ministry of Defence:
- regularise the legal basis for the
main salaries, compensation and pre-
miums paid to certain categories of
personnel;
- establish an information system
to monitor all management parame-
ters for these employees over time and
define a true employment and skills
policy;
- review the rules and calculation
methods for promotion;
as needed, change work organi-
sation to optimise integration of
requirements to maximise use of
infrastructure and limit overtime;
prepare an accurate assessment
of measures implemented for state
workers in the context of the restruc-
turing support plan.
Recommendations
62
Cour des Comptes
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Annual Public Report of the
Cour des Comptes
19
Initial training and
recruitment of teachers
The reform of initial training and
recruitment of teachers was adopted in
a cabinet meeting on 2 July 2008.
Referred to as “masterisation”, the
measures were implemented at the start
of the 2010-2011 school year with two
objectives in mind:
- raise the requirement for the
recruitment of teachers to a master’s
degree, rather than a bachelor’s;
- provide better training through
direct practical classroom time.
Incomplete assessment of
the reform’s impact
In the previous system, newly
recruited teachers became trainees in a
teacher training college (IUFM) and
provided only one third of regulatory
teaching service obligations. They are
now assigned to schools with a full-time
service obligation.
Raising the qualification level to a
master’s degree has yielded an immedi-
ate gain equal to two-thirds of person-
nel, which for 2011 translated into a net
reduction of 9,567 positions and sav-
ings of some €370million annually.
However, this amount does not take
other as yet unquantified effects into
account, such as the cost for the univer-
sity system of extending the length of
study, or the cost of reorienting candi-
dates who fail the competitive recruit-
ment examinations, namely three-quar-
ters of students from “Teaching”
master’s programmes.
Failures related
to implementation
The speed at which this reform has
been implemented has allowed the
Ministry to cut budgeted positions to
meet the requirement not to replace
50% of those retiring, but has caused
difficulties. New teachers are often con-
fronted with unfavourable conditions
for the exercise of their new profession,
while 70% of them have no prior teach-
ing experience.
Thus, contrary to official guidelines,
trainee teachers were assigned to priori-
ty primary schools, and in a larger pro-
portion
than
permanent
qualified
teachers in seven educational districts.
In secondary education, some were
obliged to work overtime (35% in an
educational district in eastern France).
Others were assigned to several schools,
which was bound to make integration
particularly difficult for them. Finally, a
large percentage was assigned to at least
three teaching levels.
The total training hours for trainee
teachers after recruitment was set to one
third of their compulsory teaching
Initial training and
recruitment of teachers
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hours, in addition to those hours, which
equates to one third more working
hours than a permanent teacher. Much
of the criticism of this reform related to
this additional workload. To alleviate
this difficulty, in primary teaching, edu-
cational authorities reduced the teaching
load for teachers to attend these courses
in the first quarter of the 2010-2011
academic year only. In secondary teach-
ing, only six educational authorities were
able to offer this arrangement through-
out the academic year.
Although trainee teachers consider
tutoring to be the best training method,
a ministerial survey of secondary teach-
ing revealed that 23% of trainees were
not assigned to the same school as their
tutor.
Lack of articulation
with the aims of
formal education
An Order of 12 May 2010 lists the
10 very general competencies required
of future teachers. However, since the
Ministry has thus far not distributed a
professional set of standards for the
teaching professions, they cannot influ-
ence the content of training delivered by
universities.
The amount of practical training for
teachers before being assigned to a class
of pupils under the new system is not
necessarily longer than under the previ-
ous one, i.e. 12 weeks.
Likewise, despite the objectives set
by the Education Code, only nine sec-
ondary teaching training hours were
devoted to managing different levels of
pupils’ ability in 2010-2011. A survey in
July 2011 showed that 69% of trainee
teachers were dissatisfied with their
training.
The Planning Act for the Future of
Schools of 23 April 2005 set out a core
curriculum of knowledge and skills,
which assumes continuity of learning
between primary and secondary levels,
but the competitive teacher recruitment
tests remain different for both levels
and no review has been initiated with a
view to creating common initial training
models.
In addition, raising the degree
requirement for eligibility to sit the com-
petitive recruitment examinations has
reduced the potential pool of appli-
cants: there are over 300,000 less stu-
dents studying for their master’s than
those working on their bachelor’s. As a
result, the pool of applicants in 2011
was reduced by more than 50,000, or
one third of registered applicants in one
year alone. The actual attendance rate
for the school teachers’ competitive
recruitment examination fell from
50.3% of registered candidates in 2010
to 42.4% in 2011 and from 65.9% to
51.6% for the secondary teachers’ cer-
tificate of aptitude exam (CAPES). The
selectivity ratio for the secondary teach-
ing competitive examinations dropped
considerably: the “passed/present” ratio
went from 22.7% to 32.5% for the
CAPES. Shrinking the pool of appli-
cants has even resulted in recruiting dif-
Initial training and
recruitment of teachers
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ficulties for some positions: in 2011, 826
positions in secondary education were
left unfilled, 376 of these for mathemat-
ics, 155 for modern languages and liter-
ature, and 131 for English.
Recommendations
In addition to the vital progress to
be made in organising the first year of
employment for trainee teachers, the
Cour des Comptes makes four main
recommendations
to
accompany
reforms:
prepare a system of reference
for master’s programmes preparing
students to sit the competitive recruit-
ment
examinations
for
teachers,
including the minimum practical train-
ing periods in the classroom;
organise competitive recruit-
ment examinations before or at the
start of the master’s programme, to
avoid a situation, in case of failure,
where students train for a profession
they cannot exercise;
release trainee teachers from
teaching hours, at a constant budget
cost, depending on the specific diffi-
culties of their assignment;
establish an information system
and database to evaluate whether
training actions are fit to meet teach-
ers’ needs.
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Cour des Comptes
20
Human resource planning
in local government
Human resource planning is a way
for local government authorities to plan
for changes in HR policy and aim to
achieve the best possible match between
their requirements and resources.
Despite the major human resource
challenge represented by the 57,700
local government employees, this for-
ward-looking process was implemented
on a very limited scale for the 1.9 million
jobs in local government structures at
the end of 2009.
The need for human
resource planning
In 2010, payroll charges accounted
for one third of total operating expens-
es (half for the municipalities), and the
equivalent of three quarters of invest-
ment spending.
An ageing population creates many
difficulties for local authorities in terms
of recruitment, organisation and the
transmission of know-how.
The transfer of many State employ-
ees, the allocation of new powers to
local government authorities, and trans-
fers of powers from municipalities to
intercommunal structures have also dis-
rupted human resource planning, with-
out generating savings.
Emergence of best
practices
Human resource planning depends
first and foremost on the willingness of
local executive powers.
Forward planning requires an analy-
sis of the existing employee structure,
and the application of natural or forced
flows to determine future resources.
This must be followed by an assessment
of strategic objectives relevant to man-
power, occupations and skills to deter-
mine future needs. By cross-referencing
resources against needs, gaps can be
identified and action plans prepared as a
result.
The importance of human resource
departments in the local government
structures is not marginal, but their role
is often limited to short-term manage-
ment.
Improvement
opportunities
Local authorities must first improve
their
knowledge
of
their
human
resources.
An analysis of positions and occu-
pations constitutes an essential, but neg-
lected, preliminary step towards true
human resource planning. The process
must include factors related to changes
Human resource
planning in
local government
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in occupations and the local authority’s
medium- and long-term structural
objectives.
Lastly, forward planning and simula-
tion features are often lacking in both
human resource management charts
and information systems.
Recruitment should contribute to
achieving a better match between posi-
tions and employees, but often takes
place on an as-needed basis rather than
in response to an analysis of need.
Skills and career management could
also contribute to matching resources
with future needs: employee evaluations,
advancement, promotions, and adjust-
ing bonuses and allowances all consti-
tute levers in this respect.
On-the-job training actions are not
systematically based on a coherent strat-
egy and analysis of needs.
Recommendations
Incorporate human resource
planning in the local authority’s
overall strategy:
- make dynamic use of social
reports for long-range planning;
- integrate the HR dimension in
preliminary impact studies;
- define needs in the medium term
and evaluate the gaps to be filled;
- clarify and guide consideration of
budgetary limitations to optimise and
control payroll costs;
- implement a multi-year approach
during budget debates;
Adopting an approach based
on occupations and skills:
- inventory and manage jobs
according to occupations and skills;
- adapt recruitment to this occupa-
tion-oriented architecture;
- define individualised career paths
according to occupation;
- organise employee evaluations
based on required skills;
- optimise use of career and remu-
neration tools;
- roll out training targeted at occu-
pations.
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Cour des Comptes
21
Public hospital services
in Marseille (AP-HM):
project to computerise
patient records fails
The IT public procurement con-
tracts engaged in by public hospital
services in Marseille (
Assistance Publique
Hôpitaux de Marseille
, AP-HM), and in
particular its electronic patient records
project, were audited by the Cour’s
regional chamber of Provence-Alpes-
Côte d’Azur.
Flawed approach to an
ambitious project
The AP-HM launched its electronic
patient records project in the problem-
atic context of obsolescent information
systems and strained budgets. The proj-
ect set out to combine the programmes
handling medical data and administra-
tive data into one information system.
Its aims included coordination of care,
management and pricing.
The principles that served to pre-
pare the specifications and organise the
consultation, however, were ambiguous.
The services required were not clearly
defined during discussions between the
AP-HM and the vendor, a consortium
including an American company with
no real experience of the French
hospital system.
A series of errors and
delays
Having been postponed eight times
in three years, the project ended in fail-
ure. As it stood, the IT application was
incapable of delivering administrative
and medical management of patients in
a hospital structures such as the
AP-HM.
The lack of understanding between
the vendor, who intended to deliver the
software “as is”, and the hospital’s IT
department, which wanted the software
tailored to the specific needs and organ-
isation of the AP-HM, partially explains
this failure, as well as the fact that the
AP-HM’s IT teams were not sufficiently
qualified to supervise a project of this
scale.
To remedy this situation, the AP-
HM launched a new call for tenders in
July 2009 for the purchase of adminis-
trative
and
financial
management
software, and medical and pharmacy
information systems software (the
latter
portion
subject
to
further
procrastination).
Assistance publique-Hôpitaux
de Marseille (AP-HM)
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A particularly high
price tag
The total cost of reorganising AP-
HM’s information systems may be esti-
mated at €14 million, with €12.5 million
for the electronic patient records project
and €1.5 million for the second contract.
The hospital incurred losses of €5.5
million for the purchases, provisions
and services related to the electronic
patient records project and the acquisi-
tion of new software for the pharmacy.
On top of this, €5.1 million was spent
on human resources and communica-
tion, bringing the total to €10.6 million
with nothing positive to show for
AP-HM.
The disruption suffered for three
years also had a negative impact on the
hospital’s revenue: billing was compro-
mised and lost revenue exacerbated the
very high cost of the project.
Faltering at the top
Slack management of hospital infor-
mation systems at national level appears
to be an additional risk factor in a con-
text where public funds appropriated in
the 2007 and 2012 Hospital Plans were
increased substantially in this sector.
It is questionable whether or not the
Ministry for Health made the right deci-
sion in granting a €9 million subsidy to
the AP-HM under the 2007 and 2012
hospital plans.
Recommendations
The Cour des Comptes and the
regional chamber recommend:
that in the future, the hospital
request the expertise required to
analyse and define its needs for large-
scale IT projects;
that the supervisory authorities,
the Ministry of Health and the region-
al health boards (ARS) give priority to
efficient strategic oversight of hospital
IT projects, requiring prior analysis
with the appropriate support docu-
mentation and an evaluation of work
already under way as a prerequisite for
the funding granted under the 2007
and 2012 Hospital plans;
that the Ministry of Health
examine the possibility of awarding
the project management contract for
all complex hospital medical comput-
erisation projects to a single operator.
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22
Real estate assets
in the public health
sector not appropriated
to health care
Real estate assets belonging to the
public health sector include private
property assets (such as housing, land,
vineyards, etc.) - referred to as “unallo-
cated wealth” - concentrated in a small
number of institutions, as well as for-
mer hospital sites, no longer in service
after the transfer of activities to more
modern facilities.
Given the deterioration in hospital
finances, it is vital to optimise these
assets to generate new income and avoid
upkeep costs for infrastructures that are
no longer used for patient care.
Multiple challenges
The first challenge is financial. In
the period 2002-2010, the income from
private assets amounted to €83 million
(operating income and asset disposal)
per year for public health care facilities.
Three of these, the
Assistance publique-
Hôpitaux de Paris
(AP-HP), the
Hospices
civils de Lyon
(HCL) and the
Centre hospi-
talier (CH) de Beaune
accounted for 60%
of this operating income.
However, the potential income and
proceeds from asset disposal are far
higher. Inadequacies in the hospital
accounting systems and the lack of a
national inventory make it impossible to
arrive at a clear estimate of the value.
The second challenge concerns hos-
pital housing policies. Hospitals with
private assets, particularly large universi-
ty hospitals, are in a position to offer
employees hospital accommodation and
housing allocated on the basis of socio-
professional criteria. The AP-HP enjoys
the largest holding, with more than
11,000 housing units. This policy
appears poorly managed and an in-
depth review is called for.
Finally, the valuation of private
assets goes beyond the interests of the
hospital that owns them. Releasing very
large tracts of public land, often in city-
centre locations, constitutes a major
urban rehabilitation issue. But the goals
pursued by municipalities or intercom-
munal authorities who hold decision-
making powers in urban planning
matters may not be compatible with the
hospital’s goal of optimising the pro-
ceeds of asset disposal. A quality dia-
logue with local authorities and a
far-sighted approach to difficulties are
determining factors for the success of
reconversion projects.
Real estate assets in
the public health sector
not allocated to health care
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Asset valuation: a
demanding task for public
health care facilities
With a few exceptions, private assets
have not been very actively managed by
hospitals: private assets rented at low
prices and poorly maintained, unused
sites (former sanatoriums) that are total-
ly or partially abandoned, sites not suit-
able for the health care or medical-social
activities carried out or provided free of
charge
to
external
partners.
The
Hospices de Beaune is the exception, as
its vineyards generate income of some
€7 million per year.
With financial constraints and the
need to modernise hospital infrastruc-
ture, some facilities have become more
aware of the potential gains represented
by these assets and in recent years have
engaged in optimisation policies that
sometimes involve large-scale asset dis-
posal
programmes.
The
Assistance
publique des hôpitaux de Marseille
(AP-HM)
projects revenues of €92 million from
2009 to 2014; the
Hospices civils de Lyon
have begun conversion of the Hôtel-
Dieu, but the yield is limited by the
restrictions on this XVIIth century
building located in the heart of the city.
The AP-HP has only recently publicly
announced an explicit value develop-
ment strategy.
Leaving aside these few initiatives,
all hospital administrations must be
ready to engage in an active asset man-
agement strategy. This change requires
acquiring technical skills as well as
resolving a number of legal obstacles,
but these prerequisites should not be
used as a pretext for a wait-and-see
attitude.
Firmer guidance needed
at national and regional
level
Optimising management of private
assets has not been a priority for the
Ministry of Health. A number of recent
initiatives (a national inventory project,
experiments to test a support structure
for asset disposal operated by the
national agency for supporting perform-
ance in healthcare and medical/social
facilities (
Agence nationale d’appui à la per-
formance
, ANAP), have yet to produce
concrete results, but could help in
efforts to create value from private
assets.
It is imperative to define an explicit
national policy, relayed in the field by
regional health boards (
Agences régionales
de santé
, ARS). Facilities that do not have
the required skills to successfully com-
plete these projects should be able to
contract the task to a national agency,
which could be the ANAP.
Real estate assets in
the public health sector
not allocated to health care
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improve budget and accounting
information for private hospital real
estate assets, systematically specifying
the market value of assets not allocat-
ed to health care in the notes to finan-
cial statements;
put a stop to anomalies in hospi-
tal housing policy by:
- ensuring housing is reserved
strictly for employees whose presence
is vital for safety reasons, and in the
case of senior management, exclusive-
ly for CEOs where there is an on-site
housing requirement;
- revising hospital housing alloca-
tion and pricing policy;
- for hospitals located in areas
where property is scarce, reserving the
option of providing housing for hos-
pital personnel based on specific
socio-professional criteria and regular-
ly evaluating the results and the costs;
make it compulsory to prepare
an appendix to hospitals’ multi-year
agreements on targets and resources
to include the real estate master plan
and, where necessary, including sug-
gestions for creating value from assets
not allocated to health care;
quickly clarify the legal provi-
sions applicable to asset management
after voting of the Hospital, Patients,
Health and Territoriality Act, especial-
ly the legal bearing of opinions issued
by France Domaine (the State proper-
ty management agency) and the scope
of application of priority rights grant-
ed to municipalities;
define a national real estate man-
agement strategy and broaden the
remit of the State Real Estate Board to
the hospital sector;
confirm the role of the regional
health boards in managing real estate
policy by creating tools (real estate
master plans) to optimise asset value,
and by systematically taking value gen-
erated from private assets into account
when financing investments.
Recommendations
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Seaside towns in
Languedoc-Roussillon
The Languedoc-Roussillon regional
chamber of the Cour des Comptes
audited the management of roughly 15
seaside towns. It noted two main
findings:
- these municipalities are relatively
affluent, although the expenditure asso-
ciated with the arrival of tourists in the
summer is substantial;
- nonetheless, they have trouble
managing activities launched to develop
tourism.
Specific management
issues
Seaside towns may have double the
expenditure of other towns with the
same demographics, due to the need to
provide facilities to cope with the mas-
sive arrival of tourists in high season.
On the whole, tourist towns general-
ly also have greater resources than oth-
ers to finance this expenditure.
In general, seaside towns are not in
financial difficulty. Their financial posi-
tion has become tighter however, owing
to the need to renovate the large resorts
built at the end of the 1960s and the ris-
ing cost of maintaining the fragile shore.
Frequent violation of
urban planning rules
Two unusual urban planning phe-
nomena are of concern in Languedoc-
Roussillon:
the
construction
of
recreational dwellings without a permit,
and building in the flood plains.
- Extension of unauthorised construction
of recreational dwellings
The construction of illegal recre-
ational dwellings has become endemic.
The practice is known locally as “cabin-
isation” and has assumed worrying pro-
portions
in
some
areas,
where
authorities are unable to keep it under
control.
- Construction in flood plains
A number of seaside towns have yet
to adopt the flood risk prevention plan,
and where such a plan exists, towns con-
tinue to issue building permits in high-
risk areas.
Seaside towns in
Languedoc-Roussillon
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Often poor management
of tourist activities
Beach concessions are often award-
ed to beach operators without competi-
tive bidding, oversight of agreements is
not up to par, and the fees charged hard-
ly favour municipalities.
Marinas are governed by more spe-
cific management rules (specific budget
documents required, enforcement of
commercial taxation). Breach of these
rules, which occurs regularly, can lead to
substantial tax adjustments for munici-
palities.
Attracted by budgetary advantages
(income from games) and economic
gains (job creation, tourist attraction),
municipalities tend to grant facilities to
casino operators, sometimes without
adequate understanding of the applica-
ble laws.
Recommendations
Although aware of the sometimes
difficult context for seaside towns, the
Cour des Comptes and the regional
chamber consider that more robust
management of tourist activities is
required.
They make the following recom-
mendations, to be supported by cen-
tral government services:
improve collection of the visi-
tor’s tax;
improve oversight of enforce-
ment of urban planning rules and
beach concession rules;
bring management of marinas
into line with applicable laws and reg-
ulations;
implement more balanced rela-
tions with casinos.
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Tellurium mining theme
park in Val d’Argent
(Haut-Rhin):
a predictable failure
The tellurium mining theme park
was opened in spring 2009, with the
support of Val d’Argent intercommunal
authority in the Haut-Rhin region.
The plan behind the theme park was
to use the site of the old Sainte-Marie-
aux-Mines silver mines to develop
tourism and revitalise the valley, eco-
nomically depressed following the
decline of the textile industry.
Not viable from the outset
The failure of the tellurium mining
park stems above all from the valuation
errors made by the Val d’Argent inter-
communal authority. Its desire to
breathe new life into a struggling area
led it to embark on investments that
were shaky from both a socio-economic
and operational point of view.
Analysis of this failure also revealed
the role of other public stakeholders,
particularly the State, the Alsace region
and the
département
of Haut-Rhin, who
subsidised the project without sufficient
research into its economic viability.
Two-thirds funded by the State, the
European Union, the Alsace Region and
the Haut-Rhin
département
, the invest-
ment generates revenues for the Val
d’Argent
intercommunal
authority
slightly greater than 1% of the invest-
ment amount, with no rent paid and no
depreciation of the facilities.
Aggravating start-up
conditions
It is not possible to absorb the initial
deficit resulting from incoherent and
negligent management despite the
efforts undertaken. Visitor numbers
have been much lower than forecast
since it opened. Balanced operation of
the park covering all costs is now out of
reach.
The fragmented nature of the struc-
tures and the lack of coordination
between local associations further hin-
der the development of the tellurium
mining park.
In fact, the park is a significant and
long-term burden on the finances of the
Val d’Argent intercommunal authority
and its tourist office.
Tellurium mining theme park in
Val d’Argent (Haut-Rhin):
a predictable failure
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Recommendations
For
the
intercommunal
authority:
conduct an overall financial,
technical and commercial audit to
identify future costs for the Val
d’Argent intercommunal authority;
make a well-argued decision, not
excluding the possibility of closing the
park completely;
if it is decided to continue the
project, precisely define the operating
conditions, including the legal, finan-
cial and accounting aspects, based on
an honest provisional budget and a
sound financial plan.
In general,
local authorities must
make sure that projects to which they
commit public funds are economically
viable.
Information on the future operat-
ing conditions of the proposed facili-
ties and projected operating statement
must be required to support any proj-
ect backed by a public body, especially
in the case of tourist or leisure activi-
ties.
This recommendation also applies
to local government authorities that
finance projects while handing over
project management and operation
(i.e.
project
risks)
to
another
organisation.
Follow-up on
Recommendations
Volume II
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77
25
Academic inspectors
from the Paris
educational authority:
overdue action against
abusive practices
In its 2010 Annual Pubic Report,
the Cour des Comptes reported on the
conditions for the appointment and
employment of twenty-two academic
inspectors from the Paris educational
authority (civil servants reporting to the
Ministry of Education), a situation char-
acterised by several anomalies, in
particular:
- appointment of cabinet members
(the President of the Republic, Prime
Minister or Minister) as inspectors,
despite
not
having
the
expertise
required to inspect the educational
authority’s secondary level teachers and
schools;
- the failure, in some cases, to actu-
ally perform inspection functions, with
new appointees continuing to be
assigned to their previous political
authorities;
- no oversight to ensure inspectors
perform their public duties.
Sanction by the CDBF
The Order of 13 July 2011 by the
Court of Budgetary and Financial
Discipline (
Cour de discipline budgétaire et
financière
, CDBF) sanctioned a minister’s
principal private secretary for not having
alerted the minister to the legal risks and
management difficulties arising from
these appointments, which have no legal
basis whatsoever. It also sanctioned a
chief education officer for not officially
recording that certain inspectors were
no longer entitled to their salary and
allowances, as they had not fulfilled their
duty as inspectors.
Academic inspectors
removed from the Paris
educational authority
By the Decree of 26 October 2009,
the Ministry of Education abolished the
academic inspector positions in the
Paris educational authority, effective on
26 October 2011.
Another Decree dated 26 October
2009 instituted a competitive procedure
based on qualifications for positions as
regional
academic
inspectors
and
schools inspectors (IA-IPR).Three such
competitions were organised in 2009,
2010 and 2011.
Since four Paris educational author-
ity academic inspectors opted for retire-
ment, the process potentially concerned
18 inspectors. 17 inspectors applied at
least once during one of the three ses-
sions: of these only one, who did not
fulfil the qualification requirements, was
forced to drop out.
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Academic inspectors from the Paris
educational authority
To date, 12 inspectors have success-
fully completed the competitive applica-
tion procedure and one of these
resigned in 2011.
Decrees issued by the President of
the Republic on 27 October 2011
removed six academic inspectors from
office, effective on 29 October 2011:
one returned to his previous position,
five were dismissed pursuant to the gen-
eral provisions applicable to non-per-
manent public employees.
The Cour des Comptes notes, how-
ever, that the academic inspectors of the
Paris educational authority who success-
fully passed the competitive application
procedure all attended the usual training
programme for regional academic
inspector trainees and school inspector
positions, although some would have
required further training, given their lack
of professional expertise and prior
experience.
The Cour des Comptes recom-
mends that, in the future, oversight of
regional academic inspectors and
school inspectors be performed by
their superiors, who are, in fact, fully
accountable for fulfilling this obliga-
tion, as was stressed by the aforemen-
tioned Order of 13 July 2011 of the
Budgetary and Financial Discipline
Cour.
Recommendations
26
Fighting cancer:
further improvements in
management
Cancer is a major public health
issue. There were some 207,000 new
incidences of cancer diagnosed in men
and 158,500 in women in metropolitan
France in 2011.
In 2008, the Cour audited the first
Cancer Plan (2003-2007) and in 2009
audited the French National Cancer
Institute (INCA). It made a number of
recommendations aimed at improving
their efficiency and effectiveness and
giving proper direction to their efforts.
The 2009 - 2013 Cancer
Plan: improving coherence
In accordance with the recommen-
dations of the Cour des Comptes, there
appears to be a distinct improvement in
the structure and oversight of the new
plan.
In the area of prevention, improved
oversight of epidemiological data has
gone hand-in-hand with a drive to
increase knowledge of risk factors. The
screening strategy organised for certain
types of cancer is gradually being imple-
mented. Screening management is cur-
rently
being
evaluated
and
the
involvement of non-hospital doctors is
being sought to remedy the low rate of
participation by the relevant target
groups.
The health service is expanding its
fleet of medical imaging equipment to
facilitate prompt diagnosis and follow-
up of cancers, especially in those
regions with the highest cancer mortali-
ty rates. Efforts have also been made to
shorten the waiting time for test results
obtained using this equipment.
However, the oncology treatment
approval thresholds, which should be
increased, are not due for review before
the end of 2012. The recommendation
to give the health authorities the right to
access former industrial sites not listed
as
classified
facilities
was
not
implemented.
INCA: striving for
progress
The State waited until January 2011
to sign an initial performance target
agreement with the INCA covering the
period 2010-2014, but it expressly fol-
lowed up on the Cour’s analyses and rec-
ommendations.
Coordination between the French
National Institute for Health and
Medical Research (INSERM) and the
INCA has also been defined more
specifically, although with some delay
(2011) and to the detriment of the latter.
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Fighting cancer
The
INCA
has
upgraded
its
accounting practices, management of
human resources and its information
system. It now audits how the subsidies
it grants are used.
The INCA continues to improve
governance
and
internal
audits.
Conflict-of-interest rules have been clar-
ified, and the members of its commit-
tees and boards are now required to
draw up declarations of interest.
The Ministry of Health and the
INCA have given careful consideration
to the Cour’s many recommendations,
intended to meet the significant and
diverse
public
health
challenges
involved in the fight against cancer.
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27
Administrative
jurisdictions:
management improved
considerably
The
Conseil d’Etat
, supreme judicial
authority for administrative affairs in
France, not only judges and advises, it
also manages the eight administrative
appeal courts, 42 administrative courts,
11 of which are in overseas territories,
and the National Court of Asylum (
Cour
nationale du droit d’asile
, CNDA).
Since the previous audit by the Cour
des Comptes in 2000, with case volume
constantly on the rise (by 6% per year),
management of the Conseil and the
effectiveness of its administrative juris-
dictions have undergone profound
changes.
Efficient management
methods
In addition to increasing its head-
count (+ 2.5% per year on average from
2007 to 2010), substantial efforts were
also committed to improving human
resource management:
- diligent and dynamic management
of administrative magistrates;
- increase in the number of court
clerks and decision-support personnel,
particularly judicial assistants.
Moreover, as of 2008, the Conseil
d’Etat drew up monthly statistical indi-
cator tables, providing a complete
overview of its jurisdictional activities,
the ratio of workload to resources, with
a comparison between jurisdictions and
with previous years.
It also acquired tools to ensure the
legal soundness of its rulings.
The Conseil undertook many reno-
vation projects to improve conditions in
the workplace, in buildings often old
and unsuitable for judicial activities.
Courts were created, particularly in the
Paris region, to handle the increase in
case volume.
Procedures modernised
Several series of reforms initiated in
2000 aimed to simplify and reduce pro-
cedures in force in administrative juris-
dictions.
In particular, they broadened the
range of cases in which judges may rule
alone.
Taking into account summary pro-
ceedings,
ordonnances
and cases handled
by a single judge, less than 40% of cases
(36.8%, according to the 2010 statistics)
were heard by a panel of judges for
administrative courts in metropolitan
France.
For administrative appeal courts,
70% of cases were handled by a panel of
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judges, 12% by a single judge and 18%
by
ordonnances
.
This reform movement continued
with the Act of 17 May 2011 providing,
in certain cases, that the presiding judge
on the panel of judges may propose to
dispense the public rapporteur from
presenting his conclusions concerning a
petition to the court.
Enhanced efficiency
The average foreseeable time to
hearing, or the number of settled cases
at the end of the year, divided by the
annual judging capacity, i.e. the number
of appeals judged in net series data, fell
from 1 year, 7 months and 20 days in
2002 to 10 months and 27 days for the
administrative courts, and from 2 years,
10 months and 21 days to 11 months
and 16 days for the administrative
appeal courts.
The volume of work performed by
magistrates also grew significantly:
+30% between 2002 and 2009, for all
magistrates and all types of cases.
Nonetheless, these averages hide large
disparities, especially in the administra-
tive courts, as the jurisdictions in the
Paris
region
are
particularly
overburdened.
This positive report notwithstand-
ing, the Cour is fully aware of the lim-
its reached in terms of increasing
productivity. The Cour des Comptes
recommends:
rebalancing the distribution of
personnel and workload between juris-
dictions and magistrates, to help
absorb older pending cases;
improving the quality of man-
agement of its real estate portfolio;
pursuing the goal of dematerial-
isation, with work already well under
way;
where applicable, introducing
procedures for alternative dispute res-
olution (using preliminary administra-
tive procedures, for example) to limit
the rising number of cases in adminis-
trative jurisdictions.
Recommendations
Administrative jurisdictions
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28
Council for voluntary
sales of chattels by
public auction (CVV):
successful reform
From
2000,
the
Council
for
Voluntary Sales of Chattels by Public
Auction (
Conseil des ventes volontaires de
meubles aux enchères publiques
, CVV) was
tasked with approving, auditing and
training some 400 voluntary sales com-
panies. These operations generate trans-
actions worth almost €2 billion per year.
Lack of prerogatives
confirmed by events
at Drouot
An audit by the Cour in 2009 and
2010 revealed that the CVV’s articles of
association and powers were not appro-
priate for its regulation mission. The
audit pointed out that the CVV did not
have the necessary powers to deal with
the events that occurred at the Hôtel des
ventes in rue Drouot at the end of 2009
(presumed thefts and misappropriation
of objects by professionals), as well as
serious
dysfunctions
in
CVV
management.
Since then, a legislative change and
internal reorganisation measures largely
met the Cour’s recommendations.
Reinforced powers under
the Act of 20 July 2011
The Act of 20 July 2011 sets out the
articles of association of the CVV, now
an official regulatory authority. It has
specific and extensive powers with
respect to operators. In addition to
recording the declarations in lieu of
agreement, its tasks include identifying
best practices, promoting quality of
service and above all, preparing a set of
ethical obligations in coordination with
professional organisations, a move
strongly recommended by the Cour des
Comptes.
Its disciplinary function has also
been clarified, with the law specifying
the rules for composing disciplinary
bodies and preventing conflicts of
interest.
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Stabilised management
The CVV has resolved the problems
in its administrative and financial man-
agement, with improved supervision.
The Minister of Justice now decides the
rates applicable to professional dues col-
lected to finance the CVV.
The CVV has all the legal resources
it needs to regulate the voluntary sales
market. It must perform its mission in
full, establishing relations of trust with
the professionals operating in the
sector.
Council for voluntary sales of
chattels by public auction (CVV)
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29
Lay-offs: welcome
merger of two
reclassification contracts
Up until 2011, there were two
schemes to support employees laid off
from their jobs: personalised re-employ-
ment programmes, created under the
unemployment
insurance
system
(93,000 beneficiaries in 2010), and
employment transition programmes, an
experiment tested by the State in 33
labour pools (17,000 beneficiaries in
2010).
In 2010, the Cour des Comptes crit-
icised the increasingly competitive
nature of these two measures, which
had recorded declining success in pro-
viding people with jobs since the begin-
ning
of
the
financial
crisis.
Its
recommendations included merging the
schemes, targeting them to the most
vulnerable employees, operation by a
single provider, the national employ-
ment agency (
Pôle emploi
), and a better
balance in financing between the State,
unemployment insurance, social security
and business.
Creation of the
professional security
contract in 2011
The Act of 28 July 2011 for the
development of work-study placements
and increasing job security, preceded by
the national cross-sector agreement of
31 May 2011 and its enforcement agree-
ment of 19 July 2011, provided positive
responses to most of these recommen-
dations.
This law creates a single job security
contract to replace the two previous
schemes. Effective since 1 September
2011, the conditions for implementing
the law are specified in the national
cross-sector agreement. This new con-
tract must be offered in companies
employing less than 1,000 people to all
employees to be laid off, provided they
have been in the company for at least
one year.
Nonetheless, targeting of the most
vulnerable workers still falls short. The
current experiment is limited to €2 to €3
million per year aimed at people at the
end of their fixed-term contract or tem-
porary assignment.
A single operator:
Pôle emploi
The employment transition pro-
gramme
management
company
(SGCTP), to be wound up at the request
of the Cour des Comptes, will conclude
its engagement on 31 December 2012,
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leaving the national employment agency,
Pôle emploi, as the single operator,
tasked with:
- organising an enhanced individual
support programme, for a maximum of
12 months, based on a supervision ratio
of one advisor for 50 beneficiaries;
- collecting employers’ contributions
on behalf of the national organisation
for the management of unemployment
benefit schemes (UNEDIC) and paying
benefits to recipients equal to 80% of
their previous salary and capped at four
times the social security ceiling.
Financing not
balanced yet
Unlike benefits paid to other job
seekers, the job security subsidy is not
subject to certain social contributions
(CSG-CRDS), as recipients are regis-
tered as trainees in the system. The new
scheme is funded by social security con-
tributions paid by employers and
employees and withheld on the employ-
ee’s severance pay, representing up to
three months of wages. The resulting
lost income for the social security sys-
tem can be estimated at €400 million per
year for 100,000 recipients.
Consequently,
the
Cour
des
Comptes renews the following three
recommendations:
reserve the new scheme for
those likely to encounter the most dif-
ficulty in finding employment after
being laid off;
no longer consider beneficiaries
as trainees in professional training pro-
grammes, so that social contributions
are taken out of their remuneration;
return the social contributions
based on severance pay to the social
security system.
Recommendations
Lay-offs
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30
Voh-Koné-Pouembout
Joint Water and Waste
Board in New Caledonia:
a project supported by
the territorial
accounts chamber
The Voh-Koné-Pouembout Joint
Water and Waste Board (SIVOM VKP)
was formed in January 2008 by the three
municipalities
(Voh,
Koné
and
Pouembout) in New Caledonia. It is
located in the same region as a large
nickel production plant. The invest-
ment, totalling €3.4 billion, is the key to
rebalancing economic activity in New
Caledonia, in favour of the northern
province, according to the Nouméa
accord.
The board’s remit is a vital one: the
current population of 12,000 is expect-
ed to double in the space of 10 years,
and the water supply poses particular
difficulties with periods of water scarci-
ty in some areas.
The territorial chamber’s recent
audit report included nine recommenda-
tions to accelerate transfer of powers,
clarify the board’s operating and financ-
ing methods, and review its scope of
action.
All of these recommendations have
been or are currently being implement-
ed by the board.
This example illustrates how con-
structive dialogue between a local exec-
utive power and the auditors can lead to
swift results to improve public adminis-
tration, especially in New Caledonia
where intercommunal cooperation is
still in the early stage.
It is also a further illustration of the
intention of the Cour and its regional
and territorial chambers to contribute to
developing intercommunal cooperation
in France, pursuing progress made in
this area in 2005 and 2009.
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VKP Joint Water and Waste Board
(SIVOM VKP)
To facilitate the development of
intercommunal cooperation as a mod-
ern form of public administration, the
Cour des Comptes and the territorial
chamber make the following recom-
mendations
for
the
Caledonian
authorities:
plan to review the Commune
Code in New Caledonia with the State
to introduce the possibility of devel-
oping other forms of cooperation in
addition to the board.
Recommendations
Cour des Comptes
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31
Tax expenditure:
reductions remain limited
Tax
expenditure,
sometimes
referred to as “tax loopholes”, invento-
ried in reports appended to the budget
bill cost an estimated €72.7 billion in
2010 in lost revenues for the State, or
29% of net tax revenue, up 60% since
2004.
In its 2011 Annual Public Report,
the Cour des Comptes recommended
clarifying the definition of tax expendi-
ture and reviewing the list of such items,
improving estimation and forecasting of
their cost, reducing this cost, adjusting
the rules for revising this expenditure
and conducting systematic evaluations.
An audit of the follow-up to these
recommendations shows that some
were followed, but much remains to be
accomplished.
A clearer definition
Tax expenditure arises from exemp-
tions from basic taxation standards,
which, until 2011, were not defined. As
a result, the list appended to the budget
bill was unsatisfactory and the total cost
of such tax expenditure remains uncer-
tain. The extent of the challenge
involved in such an inventory can be
illustrated by the cost (€62 billion in
2010) of the measures regarded as tax
expenditure in 2005 and which are now
no longer considered as such, although
they still exist.
The definition of tax expenditure
was improved in the report appended to
the 2012 budget bill and is now in line
with international best practice.
Nonetheless, the basic standards
used are debatable. For example, it is not
consistent to consider the reduced VAT
rate applied to school cafeterias or
equipment for the disabled as a tax
exemption, but not the reduced VAT
rate for art objects, collectors’ items and
antiques. Certain tax measures present-
ed by the Government as part of its
strategy to reduce tax loopholes are not
in the inventory appended to the
budget bill.
The procedures used to prepare this
list should therefore be improved to
ensure that it is relevant.
Cost estimates could be
improved
The methods used to estimate the
cost of tax expenditure improve each
year, and these efforts must be contin-
ued. The forecasted cost changes are
subject to a certain bias, however, that
tends to underestimate tax expenditure.
For example, if the forecasted cost is
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Tax expenditure
too difficult to estimate, the administra-
tion uses the last known cost. As a
result, the total cost of tax expenditure
in 2011 was underestimated by more
than €700 million.
The Cour des Comptes reiterates its
recommendation that tax expenditure
estimates should grow proportionally to
GDP or to revenue from the tax in
question, failing a more reliable method.
Cost-cutting efforts…
In view of the worrying state of
public finances and the limited useful-
ness of many items of tax expenditure,
the Cour des Comptes’ 2011 Annual
Public Report recommended cutting the
cost of measures included in the list of
tax exemptions by €10 billion compared
with 2010, without taking into account
the impact of stopping the recovery
plan.
For a constant tax base and exclud-
ing the recovery plan, the new measures
taken since 2008, particularly in the
2011 and 2012 Budget Acts, could
reduce this cost by some €11 billion by
2013, but spontaneous growth in expen-
diture would be about €6 billion. The
net result would be a reduction of about
€5 billion compared with 2010.
…which should be intensified
The rule in the Public Finance
Planning Act governing changes in tax
expenditure was probably complied
with in 2011. It will certainly be
observed in 2012. It is not restrictive
enough, however, since it only calls for
stabilising the cost in terms of value,
whereas cost should be greatly reduced.
From this perspective, cuts in tax
expenditure should be applied across
the boards (the current proposals apply
to only 22 tax credits and tax cuts out of
48). It would be preferable to base deci-
sions on in-depth analyses to eliminate
inefficient tax exemptions.
The tax expenditure assessment
committee at the Ministry of Finance
issued a report in the summer of 2011
estimating the cost of slightly efficient
or inefficient tax expenditure at €40 bil-
lion. While this figure should be consid-
ered with caution, it nonetheless reveals
the sizable margins remaining to effec-
tively reduce tax loopholes.
In its report on the current and
prospective state of public finances
published in June 2011, the Cour des
Comptes highlighted the tax expendi-
ture issue, which cost the State a total of
€13 billion, a large portion of which
could be reduced or eliminated. In the
2012 Annual Public Report, it turns its
Tax expenditure
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attention to the tax credit for investment
in overseas territories, which it proposes
to abolish completely.
It is therefore possible to meet the
objective of reducing the cost of tax
expenditure. The Cour des Comptes
recommends aiming for a reduction of
more than €15 billion. While efforts to
reduce the public deficit primarily target
public spending, further increases in
compulsory
withholding
taxes
are
nonetheless inevitable. Priority must be
given to expanding the tax base, rather
than increasing the rate of taxation.
The Cour des Comptes reiterates
the recommendations in its 2011
annual report and stresses the follow-
ing points:
while the definition of tax
expenditure is clearer, the procedures
for taking inventory of tax expendi-
ture must be improved;
the cost of tax expenditure must
be updated at least proportionally to
changes in GDP or in revenue from
the tax in question, failing a more reli-
able method;
the current target for reducing
tax expenditure lacks ambition and
should be set to €15 billion.
Recommendations
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Cour des Comptes
32
Port reform:
implementation
marked by compromise
Under the 1992 port reform, the
ports transferred dockers to handling
companies, and kept lifting equipment
and gantry crane operators on their
staff.
The new reform measures ushered
in by the Act of 4 July 2008 overhaul
governance of the seven largest ports in
metropolitan France
(1)
and transfer
equipment (lifting equipment and gantry
cranes) and operating personnel to the
handling companies.
In its 2010 Annual Public Report,
the Cour des Comptes noted that the
2008 reform incorporated many of its
comments,
but
implementation
remained cautious. The 2011 audit con-
firmed this analysis.
The first stage of reform seems to
have proceeded smoothly: enactment
was implemented as of 2008; seven
large
seaports
were
created
in
November; new governance bodies
were set up in the first quarter of 2009;
each port adopted a plan of strategy
quickly, with ambitious traffic and
investment targets.
In spite of this progress, difficulties
soon emerged.
Thwarted ambition
Reform measures were implement-
ed in a context of economic crisis, exac-
erbated by labour unrest marked by a
series of strikes. Traffic in the seven
ports declined almost 10% from 304
million tons in 2007 to 274 million tons
in 2010. Of the three main ports, only
Le Havre maintained its rank as the
sixth largest port in Europe. Marseille
dropped from fourth to fifth place and
Dunkirk from 10
th
to 14
th
.
The ambitious traffic targets must
be revised, the financial trends predicted
in the strategic plans having lost their
validity. At Le Havre and Nantes, for
example, the investments planned up
until 2013 are currently 44% below the
forecasted levels.
____________
(1) Marseille, Le Havre, Dunkirk, Nantes-Saint-Nazaire, Rouen, Bordeaux and La Rochelle, in
order of traffic volume.
Port reform
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Costly conditions for
equipment transfer
The transfer of lifting equipment
and gantry cranes was negotiated with
the handling companies. Their con-
cerns, heightened by the crisis, were
taken into account for the most part,
resulting in high transfer costs for the
ports.
The sale was transacted at very low
prices, often even below book value. On
top of this, tooling was mostly acquired
by the handling firms using balance-of-
sale financing granted by the port at
attractive rates. In addition, several of
the latter agreed to pay compensation
for the provisional operating deficit of
some terminals.
There are explanations for some of
these concessions, such as the transfer
of surplus equipment or personnel, or
the difficult economic conditions weigh-
ing on operations at a number of termi-
nals. Another factor has to do with the
pressure on them to complete the trans-
fer within a tight deadline, which result-
ed in unbalanced negotiating conditions.
Moreover, there is a risk of closure
to new entrants arising from the fact
that the discussions were conducted
with the handling firms currently in
operation.
Difficult and costly
transfer of personnel
The transfer of personnel, qualified
as “secondment”, took until the end of
the first half of 2011 in a climate of
severe labour disputes surrounding the
negotiation of the unified collective bar-
gaining agreement applicable to both
dockers and the transferred personnel.
In the end, only 410 out of approx-
imately 890 employees transferred
(46%) joined private handling compa-
nies as dockers, more or less meeting the
reform objectives. More than half were
“seconded” to a port subsidiary, a com-
pany in which the port has a sharehold-
ing, or an employers’ grouping to which
the port sometimes belonged.
Maintenance personnel, who were
also due to be transferred, were often
assigned to structures reporting directly
to the port (i.e. within the port or in a
subsidiary), which represent a high risk
of generating losses and difficulties.
With the exception of one port, as
part of the transfer deal each employee
received
a
secondment
premium
between €7,000 and €18,000.
A “right of return” was also includ-
ed in employees’ entitlements for the
first three years of secondment, and
beyond this time, as part of “a guaran-
tee in the case of lay-off ”. The limit set
for this guarantee by the law was seven
years after secondment, which was
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extended to 14 years by the national
framework agreement, with local agree-
ments giving up to 25 years.
In 2010, the ports put aside over
€100 million in provisions to cover the
social costs of the reform, which is far
from the full amount.
Running counter to general pension
reform, the new collective bargaining
agreement signed in April 2011 estab-
lished an early retirement scheme for the
very broadly defined category of jobs
considered as “heavy work”.
Actuarial projections as of 1 January
2011 estimate the total rights of the
employees concerned at €137 million.
This cost could rise in line with local
adaptations of the agreement.
Port competitiveness:
the challenge remains
Despite its difficulties and short-
comings, the reform has the potential
for positive outcomes in time, but under
certain conditions.
Productivity has increased, with the
same work now being performed with
less equipment and fewer employees.
Nonetheless, the real gain will be
achieved by reorganising the work of
operators within the handling struc-
tures.
Reliability is essential for a port and
it is imperative to improve it. To do this,
labour unrest must be calmed.
A dynamic commercial strategy,
reflected in a resolute attitude on the
part of the ports’ general management
and the terminal operators, must be
confirmed, above all through the ports’
pricing policy. The State, which has
taken an increased hand in governance,
must halt its port strategy, since it can-
not be boiled down to the recovery plan,
which incidentally is behind schedule.
Port reform
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Concerning the major seaports:
extricate
themselves
from
sources of additional costs as quickly
as possible: aids, to some terminals;
commitments to subsidiaries or com-
panies in which they took a majority or
minority shareholding;
adapt their workforce to their
actual needs, which means not system-
atically replacing employees taking
early retirement, or implementing a
personnel management programme;
review the strategic plans, which
were drawn up in excessive haste and
include unrealistic and inconsistent
objectives;
Concerning the major seaports
and port communities:
carefully
monitor
measures
implemented to enhance work organi-
sation efficiency at the terminals and
improve overall reliability;
Concerning the State:
draw up a multi-year contract to
set
out
reciprocal
undertakings
between the State and the major sea-
ports, specifying the objectives for
each, as well as the State’s investment
support and dividend policy;
in the texts, include a “property
manager” mission for the chief execu-
tive officers of the major seaports cov-
ering the economic development and
commercial promotion of the ports,
without in so doing exempting the ter-
minal operators from their responsibil-
ities;
prepare strategic guidelines for
the ports and adhere to them;
clarify choices for sustainable
development, after consulting the
ports’ new governing bodies.
Recommendations
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33
Use of European Social
Fund credits:
improvements evident,
but action remains too
dispersed
The European Social Fund (ESF),
together with the European Regional
Development Fund (ERDF), is one of
the main instruments for implementing
the European Union’s cohesion policy.
The priorities set in the Lisbon Strategy
and, more recently, in the Europe 2020
Strategy set objectives for increasing the
overall employment rate and for creat-
ing more jobs for younger and older
people.
In the period 2000-2006, France
received total credits of €1 billion per
year. Under the current 2007-2013 pro-
gramme, it will receive credits of almost
€800 million per year.
In its 2003 and 2006 annual public
reports, the Cour des Comptes empha-
sised the country’s difficulties in using
these credits and in building a control
and management system according to
European requirements. It highlighted
the following in particular:
- the persistent risk of losing
European credits (“automatic decom-
mitment”) in the event of a shortfall in
credit take-up;
-
difficulties
complying
with
European rules on justification of
credits;
- weaknesses in planning manage-
ment and deficiencies in the organisa-
tion of the directorate responsible for
employment and vocational training,
(
Délégation générale à l’emploi et à la forma-
tion professionnelle,
DGEFP), tasked with
directing the attribution of these credits
within mainland France;
- shortfalls in evaluating actions that
received funding, measuring manage-
ment costs and electronic monitoring of
action taken.
The
Cour
des
Comptes
has
analysed follow-up to its previous rec-
ommendations.
Improved planning
management
A number of improvements have
been made:
- the DGEFP reorganised its
department, changed it into a subdivi-
sion, overhauled its teams and organised
management actions to avoid losing
credits;
- it has started to streamline credit
justification procedures, since, to date,
their complexity has blocked the way for
using ESF funds;
Use of European Social Fund credits
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- efforts have also been made to
reduce the overly long payment lead
times (200 days on average after submis-
sion of the initiative report).
The assessment system and proce-
dures have also been improved: quanti-
fied objectives have been set, follow-up
of accomplishments has been organ-
ised, and information on what has
become of the beneficiaries of the proj-
ects funding is beginning to be known.
However, management costs have
not been assessed and the rationalisation
of computer tools is not complete.
Strategy too broad and
actions spread too thin
The main finding is the difficulty
experienced by France in setting priori-
ties for the use of ESF funds:
Strategy, management architecture
and the projects funded are not consis-
tent with a coherent line of action, mak-
ing it unclear as to what purposes are
being served by the ESF, while also
complicating management decisions:
- most of the active policies target-
ing the labour market and populations
excluded from employment are eligible
for ESF funding, whereas European
principles call for focusing on a few spe-
cific priorities;
- more than 300 agencies and local
authorities were selected as intermediate
management levels;
- 9,000 to 10,000 agencies receive
credits, often for small amounts.
The Cour des Comptes has there-
fore made five recommendations for
future planning:
refocus strategy around a few
priorities;
reduce the number of intermedi-
ate management levels;
continue efforts under way to
simplify procedures and shorten pay-
ment lead times;
measure management costs, a
recommendation already made but not
implemented;
rationalise
computer
tools,
which is in process but not complete.
Recommendations
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Cour des Comptes
34
Care for elderly in the
health care system:
progress is too slow
Ageing of the French population
calls for changes in the health care sys-
tem to accompany this fragile communi-
ty.
In its 2003 report on application of
the Social Security Budget Act, the Cour
des Comptes made a number of recom-
mendations to achieve this goal. Eight
years
later,
it
reports
on
how
implementation
of
these
recommendations has progressed.
Epidemiological
record-keeping
remains limited
Existing data, more or less specific
to the elderly, fail to provide sufficient
information on their state of health to
allow health authorities to take action
should a given indicator give reason for
concern.
The National Health Monitoring
Institute (
Institut national de veille sanitaire
,
INVS) is working on a project to insti-
tute a wide-scale monitoring system for
the elderly that aims to keep records of
their physical health and state of
dependency according to age group.
A public health policy with
uncertain results
The Public Health Act of 9 August
2004 and a number of national or
regional plans set objectives that indi-
rectly concern the elderly (via pro-
grammes on pain, disability, etc.) or
specifically
target
this
population
(through programmes to reduce the
number of inappropriate medical pre-
scriptions, etc.).
Without recent data and indicators,
it is difficult to measure the extent to
which these objectives have been
reached. This situation is compounded
by insufficient coordination between
these plans.
The national health insurance sys-
tem does not prioritise the elderly in its
public health initiatives, although some
of the targets negotiated as part of the
collective agreement signed with doc-
tors specifically concern this age group.
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care system
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Care resources remain
insufficiently adapted and
coordinated
Training of doctors to meet the
needs of the elderly must be intensified.
Geriatric teaching personnel in universi-
ty hospitals remain under the 2010 tar-
gets in the solidarity plan to support
seniors. The 1,600 practicing doctors
who obtained continuing education
accreditation in gerontology in 2010 and
2011 represents an insignificant portion
of the 53,700 general practitioners in
practice.
The French Drug Safety Board
(
Agence française de sécurité sanitaire des pro-
duits de santé,
AFSSAPS) and the
National Health Authority (HAS) rolled
out several initiatives to stimulate aware-
ness in the general public and among
health care professionals on the need to
keep a close watch over adverse reac-
tions to drugs and promote the correct
usage of medication for the elderly.
Reassessment of authorised propri-
etary drugs frequently prescribed for
older people must be reinforced, taking
into account any risks identified through
drug safety monitoring.
The vulnerability of the elderly
requires close coordination between all
health-care sectors to prevent sudden
deterioration in their state of health and
avoid emergency hospitalisation. 40% of
those over 80 require emergency hospi-
talisation every year.
In hospitals, the solidarity plan for
seniors provided that more geriatric
beds and mobile teams to improve care
to the elderly would be allocated, espe-
cially in emergency departments. The
number of dedicated geriatric beds per
1,000 people aged over 75 exceeds the
target set in the plan. But only 13% of
the 645 emergency departments were
reported to have a specific and compre-
hensive geriatric care team.
The creation of multi-disciplinary
care solutions involving all disciplines
must be pursued.
The coordination of medical care
and social welfare is of central impor-
tance. Difficulties persist, despite efforts
to reorganise local information and
coordination centres and the State’s rec-
ommendations on coordination with
the health-care system. The creation of
regional health boards and their cooper-
ation with medically-oriented social wel-
fare organisations should improve
cooperation within the health care sys-
tem.
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care system
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increase epidemiological knowl-
edge of the elderly population accord-
ing to the priorities set by the INVS;
improve coordination of nation-
al public health plans aimed directly at
the elderly and include joint indicators
specifically concerning this target
group;
focus efforts on converting
medical specialty beds to geriatric beds
and reallocate them to convalescent
care and geriatric rehabilitation;
evaluate the outcome of AFSS-
APS and HAS initiatives to improve
drug prescription practices;
monitor the activity of regional
health boards to ensure they are work-
ing effectively with General Councils
to provide an overall solution to the
health care needs of the elderly.
Recommendations
Cour des Comptes
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35
State defence industries:
vigilance required
The State has a controlling interest
in four of the main defence industries in
France:
- SNPE is a specialist in energy-gen-
erating materials: powders, explosives
and materials for civilian-use rocket
launchers and nuclear ballistic missiles;
- GIAT Industries is a public under-
taking specialising in the production and
maintenance of land-based weapons
systems;
- DCNS is a leading naval defence
specialist active in the construction and
maintenance of warships;
- The
Service industriel de l’aéronautique
(SIAé) is a public undertaking operated
directly by the armed forces.
In its 2009 Annual Public Report,
the Cour des Comptes issued recom-
mendations to these four manufactur-
ers, focusing on restructuring their
activities and optimising maintenance of
defence equipment and systems.
Industrial restructuring
Only one major restructuring opera-
tion has taken place in the past two years
in the area under consideration: in April
2011, Safran acquired the SNPE Group
affiliate
specialised
in
missile
propulsion.
Further
industrial
restructuring
operations were planned for December
2011, between GIAT-Industries and the
Thales Group, in the munitions sector.
Asset protection
The Cour’s vital recommendation
on the protection of capital assets in
State undertakings in the defence sector
has not always been complied with.
Whereas the Cour recommended
retaining public control throughout,
thereby ensuring the State remains the
main shareholder in these strategic
defence activities, the entire propulsion
business was sold to a private company,
Safran.
The State has a 30.2% holding in
Safran and therefore is not in a position,
as it had hoped, to guarantee a blocking
minority through double voting rights.
There was a positive development in
April 2011 however, when the Safran
general meeting of shareholders adopt-
ed a statutory provision, in principle
allowing the State to maintain its posi-
tion as the group’s main shareholder.
With respect to the tie-up between
DCNS and Thales, which the Cour des
Comptes prefers to see completed, the
decision by the Thales board on 15
December 2011 to raise its stake in
DCNS to 35% was a welcome boost, as
a mid-sized company joined forces with
a global defence group.
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State defence industries
Maintenance of defence
equipment
The State rationalised procedures,
breaking maintenance down into two
levels: operational, carried out in the
armed forces, and industrial.
Duplication
of
maintenance
resources between industry and the
army as a direct result of this rationali-
sation was avoided by transferring all
industrial maintenance of land-based
equipment to GIAT-Industries.
The SIAé will be responsible for
conducting maintenance on any flying
equipment for the air force, the navy or
the army (reform under way).
Procurement
The Ministry of Defence considers
that it no longer has the budget to
ensure a continuous flow of orders to
industry and therefore uses two proce-
dures where possible;
- to maintain the expertise of its
most sensitive engineering and design
offices, it awards contracts for demon-
strators (prototypes);
- to maintain the most strategic
industrial capacities, it awards multi-year
contracts providing better visibility for
companies than annual contracts.
In the light of these developments,
the Cour des Comptes makes two rec-
ommendations:
pursue industrial restructuring
nationally and internationally to ensure
that a “critical mass” is maintained
with respect to competitors;
in this context, systematically
ensure that the State maintains a suffi-
cient stake in these new structures to
guard against undesirable acquisitions
of interest.
Recommendations
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Cour des Comptes
36
Major cultural projects:
blocked by budget issues
The Cour des Comptes issued a
severely critical report in 2007 on major
investments made by the Ministry of
Culture that revealed cursory financial
estimates, deficient scheduling, costly
changes in direction and significant
deadline overruns.
It called for improved performance
in contracting public projects and sug-
gested ways of tightening up project
management.
In 2011, the Cour audited the 35
largest operations, either completed or
under way in the period from 2007 to
2011, for total expenditure of €1.9 bil-
lion.
Noteworthy changes
in oversight
The Cour’s recommendations con-
cerning administrative oversight, terms
and conditions for contracting works
and project management of its real
estate projects were taken on board by
the
Ministry
of
Culture
and
Communication.
This is evident from the creation of
the
Cultural
Heritage
and
Land
Development
Projects
Operator
(
Opérateur du patrimoine et des projets immo-
biliers de la culture
, OPPIC), which
replaced the National Public Works
Office (
Service national des travaux
, SNT)
and the Contracting Authority for
Cultural Works (
Etablissement de maîtrise
d’ouvrage des travaux culturels
, EMOC).
The
reform
of
the
National
Monuments Centre (
Centre des monuments
nationaux
, CMN) and of the status of
chief architect for historical monuments
is another step in the right direction.
Insufficient management
Operating management of major
projects, however, remains overly sus-
ceptible to a large number of contingen-
cies.
On-time and on-budget metrics
remain below par, with an average cost
overrun of about 25% and average
delays of 30 months.
In view of the amounts at stake and
the risk of losing control over costs and
forecasted operating expenses, the Cour
des Comptes draws the Ministry’s atten-
tion to the risks of budget overruns for
major cultural investment projects.
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Major cultural projects
improve cost accounting and
quickly draw up the OPPIC’s perform-
ance contract;
complete
implementation
of
multi-year real estate strategy schemes
(SPSI) for the Ministry’s 80 operators;
develop master plans for the fol-
lowing sites and/or institutions: Parc
de la Villette, Palais de Chaillot, Grand
Palais, Palais Royal, Manufacture de
Sèvres, Manufacture des Gobelins et
Mobilier National, Ecole nationale
supérieure des Beaux-Arts et Ecole
nationale supérieure d’architecture -
Paris Malaquais site, Musée de Cluny,
Palais de Compiègne, Château de
Fontainebleau and Château d’Ecouen;
assess reform measures applied
to chief architects for historical monu-
ments (ACMH);
lower the limit requiring referral
to the interministerial commission for
real estate projects (
Commission min-
istérielle des projets immobiliers,
CMPI) to
€10 billion;
finalise the operating budgets
and bylaws of the Museum of
European
and
Mediterranean
Civilizations
and
the
Paris
Philharmonic;
immediately define the operating
conditions for the Salle Pleyel after
2015.
Recommendations
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Cour des Comptes
37
France Télévisions:
work in progress
In October 2009, the Cour des
Comptes issued a public report high-
lighting the delicate state of the France
Télévisions Group following the reform
instituted by the Act of 5 March on
audio-visual communication and the
new public broadcasting service.
The creation of a “joint venture”
from the merger-absorption of former
channels (France 2, France 3, France 4,
France 5 and RFO) took place in a try-
ing context, with falling audience num-
bers and a worrying financial position at
the end of 2008.
Financial turnaround to be
consolidated
In 2009, 2010 and 2010, France
Télévisions enjoyed higher than forecast
advertising revenues and was thus in a
position to fund its programming strat-
egy, bear the costs related to higher sales
and post a positive result.
Given the particularly fraught eco-
nomic environment, however, this turn-
around must be consolidated. France
Télévisions must be especially vigilant
about protecting its financial balance
and accelerate its drive to capture sav-
ings and synergy.
This is a crucial issue in the light of
the decision to remove advertising from
public channels by 2016.
In any case, the current state of the
public purse excludes any additional
budgetary commitment from the State
to offset revenue losses.
Painstaking implementa-
tion of the joint venture
Much remains to be done to pool
resources, consolidate human resource
management and develop the diversifi-
cation resources required for its “global
media” strategy.
It is also vital for France Télévisions
to take stock of the rapidly unfolding
changes in its environment, especially
related to the rising number of free-to-
air channels, whose impact in terms of
audience numbers should not be under-
estimated.
News sector still
untouched by reform
Looked on by France Télévisions as
one of its emblematic areas, news and
information programming needs further
reform to cut costs. Quantitative objec-
tives, quality standards and targeting of
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productivity gains are all lacking in pre-
cision so far.
Further
significant
efforts
are
required to extend initiatives to pool
information resources beyond technical
resources, to ensure interoperability
between the company’s information
portals and Internet sites, and tighten up
management of their human and finan-
cial resources.
Unbalanced relationship
between France
Télévisions and
independent production
companies
In addition to the legislative and
regulatory obligations governing rela-
tions between France Télévisions and its
producers, more demanding require-
ments covering estimates, performance
reporting and management control of
programme costs are ways to control
spending that should be reinforced.
France Télévisions
The effectiveness of progress
achieved or underway must be proven
by France Télévisions’ results, especial-
ly in the context of the next agreement
on targets and resources signed for the
period 2011-2015.
In an uncertain environment, this
agreement must be seen as the
roadmap for the future.
Recommendations
108
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Cour des Comptes
38
Transition to broader
responsibilities and
powers in seven Paris
universities: not always
smooth sailing
The broader responsibilities and
powers instituted by the Liberties and
Responsibilities of Universities Act of
10 August 2007 gives universities the
right to pay all members of personnel
and to proceed with the devolution of
their real estate assets.
To take on these broader responsi-
bilities and powers, however, universities
must be in a position to produce reliable
financial statements.
In 2009 and 2010, the Cour des
Comptes audited seven major Paris uni-
versities, six of which had made the
transition to broader responsibilities and
powers.
Persistent accounting
weaknesses
In the urgent and solemn report
sent to the Minister for Higher
Education and Research and the
Minister for Finance on 21 April 2011,
the Cour des Comptes highlighted trou-
blesome failures in the accounting pro-
cedures of these universities.
These weaknesses affected manage-
ment of capital assets, the reliability of
amortisation calculations, the principle
of separation of financial years and the
inventory of risks and commitments
burdening the universities’ accounts.
Heightened vigilance was called for
in two main risk areas, real estate and
personnel.
The Cour urged the ministers to
focus their attention on overhauling the
accounting instruction applicable to uni-
versities, to increase their awareness of
accounting quality and risk management
issues, and to take steps to ensure that
personnel assigned to accounting and
finance roles received the appropriate
training.
Tangible actions by
ministers
In their response to the Cour des
Comptes’ communication, both minis-
ters undertook to ensure that actions
under way to reduce accounting risks
would be sustained, in accordance with
its recommendations.
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Transition to broader responsibilities
and powers in seven
Paris universities
In particular, the accounting frame-
work for universities is being improved
through a review of Instruction M 9-3.
The Ministries started projects to sup-
port the universities in two complex
accounting areas, research contracts and
real estate assets.
Universities, who were also urged to
bolster their internal accounting and
financial control, must present a risk
analysis map and a multi-year risk man-
agement plan to the Board.
Trials and other preliminary work
prerequisite to the transfer of state-
owned real estate assets to the universi-
ties are progressing.
The Ministry is in favour of devel-
oping management tools to help univer-
sities take over responsibility for payroll
operations. The first assessment carried
out by educational authorities for 2010
expenditure showed that the transfer
had been achieved smoothly.
To establish a reliable cost analysis
system, the Cour des Comptes once
again recommends stronger risk con-
trol for real estate and payroll manage-
ment and, with even greater priority,
for information and management
systems.
Recommendations
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Cour des Comptes
39
Professional
development contracts:
more widespread impact
required to face the
economic crisis
In its 2010 Annual Public Report,
the Cour des Comptes turned its atten-
tion to an aspect of vocational work-
study training financed by business: the
professional
development
contract,
open mainly to young job seekers. Each
year, these contracts engage approxi-
mately 150,000 people. In 2010, funding
of €16 million was provided by a special
contribution equal to 7.3% of total
company training expenses.
The Cour des Comptes showed that
these contracts, intended to achieve last-
ing integration on the job market, failed
to match the results of the schemes they
replaced (orientation, retraining and
qualification contracts), due to the low
financial incentives and slack manage-
ment by either State agencies or employ-
er and labour representatives.
Two years after this first report, the
Cour notes that the impact of the sup-
port measures initiated in 2009 have
only recently become apparent. The
structural weaknesses in the profession-
al development contract persist.
Firmer direction
in management
The State has taken steps to rein-
force its role and mobilise those
involved in vocational training (employ-
er and labour representatives, Pôle
emploi and regional government servic-
es). As of 2012, the agreements on tar-
gets and resources ushered in by the Act
of 24 November 2009 will provide the
State with a stable instrument to guide
the action of agencies responsible for
collecting vocational training funds
(OPCA).
Lightening the cost
burden for employers:
stabilisation followed by
restored balance in 2011
A series of measures were imple-
mented. A flat-rate subsidy for hiring
young people under 26 (€1,000 to
€2,000 per new hire), depending on
their qualification, was introduced in
2009. The subsidy was replaced in April
2011 by new incentives to reduce the
cost of hiring employees on profession-
al development contracts, including
exemption from employers’ contribu-
tions for young people hired on new
professional development contracts in
SMEs, a flat-rate subsidy for employers
(AFE) for employing job seekers under
26, and a flat-rate subsidy of €2,000 for
employing people over 45.
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Professional development contracts
The hiring premium for 118,000
young people cost €140 million in 2009
and 2010, but had only a limited impact
by maintaining the numbers hired on
professional development contracts
during the economic crisis. In 2011, the
numbers hired on these contracts
increased 17%, reflecting the impact of
the new measures.
Persistent structural
weaknesses
Whereas the national cross-sector
agreement of 5 December 2003 men-
tioned “unqualified young people” as
the main potential beneficiaries of the
professional development contract, a
decreasing number of persons in this
category benefit from the scheme: even
if beneficiaries at baccalaureate level
and under still represent the vast major-
ity (66.5% en 2010), the percentage has
fallen from 71.7% in 2008, with a signif-
icant decline in the number of job seek-
ers
holding
a
general
secondary
education certificate or no diploma
whatsoever, from 9.1% of the total in
2008 to 7.7% in 2010.
Therefore, professional develop-
ment contracts were essentially used as
counter-cyclical measures from 2009 to
2011, to the detriment of their initial
purpose
of
providing
long-term
employment. Authorities were late in
providing the necessary resources to
support this choice, and did not provide
adequate management tools. The struc-
tural weaknesses of the professional
development contract, highlighted by
the Cour des Comptes in 2010, remain.
Consequently,
the
Cour
des
Comptes makes the following three
recommendations:
safeguard the purpose of profes-
sional development contracts: to pro-
vide people who have been unable to
find employment directly, usually due
to a lack of sufficient initial training,
with additional and appropriate train-
ing inside a company;
use the new tools available
(agreements with OPCAs, and financial
mechanisms intended to increase the
percentage of those on work-study
schemes in companies) to promote the
development of professional develop-
ment contracts to their full potential;
make sure that agreements on
targets and resources, when referring
to professional development contracts,
promote consistency between the serv-
ices offered and the needs of job seek-
ers, in terms of both quality and
quantity.
Recommendations
Cour des Comptes
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40
Recovery plan for
Pont-Saint-Esprit (Gard):
regional chamber
recommendations only
partially implemented
In its 2009 Annual Public Report,
the Cour des Comptes referred to the
multiple budget audits conducted by the
Languedoc-Roussillon regional chamber
for Pont-Saint-Esprit (Gard), a munici-
pality whose financial position had seri-
ously deteriorated.
Very fragile turnaround
This municipality of 10,000 inhabi-
tants had a budget deficit of over €13
million in 2008.
It is now on the road to reducing
this deficit, but recovery remains fragile.
The municipality is burdened with
numerous arrears and has no leeway,
since taxes are very high.
The new municipality officials, elect-
ed in February 2011, finally approved a
balanced initial budget and reduced tax
rates.
Unfortunately, new arrears were dis-
covered, implying that the budget bal-
ance
cannot
be
maintained
and
adjustment efforts must continue for
several more years.
Limited impact of
preventive measures to
restore budget balance
Implementation of budget control
measures came up against many obsta-
cles: municipality officials almost sys-
tematically objected to orders given by
the Prefect on the advice of the region-
al chamber of accounts, while continu-
ing to spend extravagantly.
By approving insincere budgets that
failed to comply with the regional cham-
ber’s recommendations, all the while
continuing to spend money on low-pri-
ority needs without having sufficient
funds, the municipality delayed the nec-
essary budget turnaround and accumu-
lated arrears.
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Recovery plan for
Pont-Saint-Esprit
The recommendations made in
2009 by the Cour des Comptes on pos-
sible improvements to budget control
procedures in the event of failure to
make the necessary adjustments during
a turnaround procedure remain valid.
The Cour des Comptes requests
that:
the general code governing local
authorities be amended to require the
deliberating body (the municipal coun-
cil for a
commune,
or municipality) ruling
on budget matters after the budget has
been decided and made enforceable by
a decision of the Prefect, to strictly
confine its budget decisions to remain
within the budget balance limits decid-
ed by the State’s representative, section
by section and for the whole budget.
Recommendations
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Cour des Comptes
41
Intermittently employed
entertainment industry
workers scheme:
massive deficit and
abuse persist
The unemployment scheme for
intermittently employed entertainment
industry workers comprises two sepa-
rate parts:
- the first is funded by unemploy-
ment insurance and is managed by Pôle
emploi. There are two appendices to the
general unemployment insurance agree-
ment to cover this sector: Appendix 8
for technicians and Appendix 10 for
performing artists;
- the second was created in 2004 by
the State for intermittently employed
workers who do not meet the condi-
tions for coverage under Appendices
8 and 10.
In the past 10 years, the Cour des
Comptes has audited the scheme for
these workers on several occasions. The
audits highlighted the system’s recurrent
deficit and its significant vulnerability to
fraud. The Cour also called for the abo-
lition of the temporary part of the
scheme funded by the State. The recent
follow-up audit reveals persistent prob-
lems.
Chronic €1 billion deficit
for about 100,000
beneficiaries
Spending under Appendices 8 and
10 amounted to €1.2 billion, for contri-
butions of only €250 million. The €1
billion deficit in 2010 represented one
third of the total unemployment insur-
ance
deficit,
but
intermittently
employed entertainment workers repre-
sent only 3% of job seekers.
Particularly favourable
payment rules remain
unchanged
Because of the intermittent nature
of their work, artists and technicians
enjoy very favourable qualification con-
ditions relative to the general entitle-
ment to unemployment insurance. They
also fare better under the rules (techni-
cians especially) than temporary work-
ers, employed under very similar
conditions. Moreover, although the gen-
eral unemployment insurance agree-
ment was changed to adapt to the
economic crisis, the rules for artists and
technicians have hardly changed since
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Intermittently employed
entertainment industry
workers scheme
2006, and their benefits are therefore
high: €11,844 on average per year in
2010. There is significant variation in
the amount: it can be as much as
€39,867 for the 10% of intermittently
entertainment workers at the top of the
scale, compared with €4,812 for the
10% at the bottom.
Steady rise in the number
of beneficiaries
The
number
of
intermittently
employed workers receiving benefits at
least once in the year continues to rise at
an annual rate of approximately 1%. At
the end of 2010, there were 106,619
artists and technicians, up from 102,223
in 2007. Alongside this increase there
has been a decline in the total hours
worked, from 65.9 million in 2007 to
59.5 million in 2009.
Abuse and fraud met with
inertia
The practice of “
permittence
” (where
workers are actually employed perma-
nently or quasi-permanently by the same
employer) is widespread. It involves
about 15% of those covered by
Appendices 8 and 10 and is fostered by
a permissive legal framework (a “cus-
tomary” fixed-term contract) and by the
advantages for both employees and
employers of “
permittent
” employment,
as opposed to a permanent position.
Recourse to this solution provides
employees with a higher income because
of the higher benefit rate, compared
with the general unemployment insur-
ance scheme, while employers have
lower direct payroll costs. Thus, the
unemployment insurance system is
practically denied any means to combat
abuse and fraud: although Pôle emploi
created an “anti-fraud prevention” unit
in 2009, results have been limited
(€800,000 in savings from fraud preven-
tion).
Consolidation of the
unemployment scheme
funded by the State
The State’s financial intervention in
the unemployment insurance scheme
for intermittently employed workers in
the entertainment industry followed the
disturbances that accompanied the 2003
reform. The new rules imposed addi-
tional restrictions on the conditions for
eligibility under Appendices 8 and 10.
To soften the impact of the reform on
those who now found themselves
excluded, a State-funded scheme was
created. A “special temporary fund”
came into operation in 2004, initially for
a period of six months. The fund was
subsequently renewed, rechristened the
“transitional fund”, and from 1 April
2007, the “solidarity and professional
development fund”. Despite the recom-
Intermittently employed
entertainment industry
workers scheme
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mendations of the Cour des Comptes to
end what was initially presented as tem-
porary measure, it was decided to
keep it.
Expenditure through the solidarity
and professional development fund was
kept under control, with only 968 bene-
ficiaries in the period from 2007 to
2010. It is not possible to assess the
measure for lack of adequate oversight.
The Cour des Comptes makes
three recommendations:
increase employers’ contribu-
tions and vary them according to their
use of intermittent employment;
pursue the approach begun in
2003 to differentiate between techni-
cians and artists; the latter seem to
enjoy far less favourable working and
payment conditions than technicians,
and it is difficult to justify maintaining
rules that differ so greatly from those
that apply to temporary workers, for
example.
for the “solidarity and profes-
sional development fund” managed by
the State, target training and re-training
actions to beneficiaries with lower
employment prospects in the perform-
ing arts, and measure the outcomes.
Recommendations
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Cour des Comptes
42
Perinatal care policy:
urgent need to take
action
Events during pregnancy, delivery
and the first days of the newborn’s life
have a long-term influence on their
health. Therefore, perinatal care is a cru-
cial public health issue.
The 2006 assessment by the Cour
des Comptes of progress in perinatal
care was mixed. France’s efforts fell
short of what was required to bring the
country up to the level of other compa-
rable nations. Far from the hoped-for
improvements five years later, the situa-
tion has instead tended to deteriorate.
More cause for worry
than in 2006
The infant mortality rate has
remained stable in France at 3.8 deaths
in infants under one year old per 1,000
live
births,
in
contrast
to
other
European countries where the rate has
improved. France has dropped from
seventh in 1999 to twentieth in 2009
(out of 30 countries) in the European
ranking of lowest infant mortality rates.
Mortality during the first week of life
has actually increased slightly. Mortality
during the first 28 days of life per 1,000
births in France is equivalent to mortal-
ity during the whole first year in
Sweden.
There are also significant regional
disparities. In metropolitan France in
2009, the infant mortality rate ranged
from 2.7 (Corsica) to 5 (Alsace).
The infant mortality rate in French
overseas territories, which was already
three times the rate in the mainland at
8.8 vs. 3.6, is on an upward trend.
Half of maternal deaths in the most
recent period analysed, 2000 to 2006,
were considered to be “avoidable”.
The usual explanations given for
poor infant mortality figures (older
mothers, growth in the number of mul-
tiple pregnancies, the number of chil-
dren born to foreign nationals, or
mothers living in insecure employment
conditions) do not give the full picture,
and the determining factors contribut-
ing to this troublesome situation have
not yet been fully determined.
In parallel, available information
systems do not include all the indicators
deemed essential in Europe, such as the
rate of stillbirths, a missing piece of the
puzzle that is all the more alarming in
the light of the fact that France had the
highest stillbirth rate in Europe (9.1 per
1,000) in 2004.
Moreover, France is the only coun-
try in Europe that does not keep sys-
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tematic records of the gestational age of
newborns or their weight at birth.
Government action falls
short
Implementation of the 2005-2007
perinatal care plan was partial, even
though it did lead to progress in a num-
ber of areas: according to the plan’s
assessment report, only 45% of the 90
measures in the plan were implemented
and at least 15% never left the starting
blocks.
In 2006, the Cour des Comptes stat-
ed:
“most of our performance improvements
will come from implementing policies that focus
on overseas territories and women suffering
from social exclusion”.
Yet, not all
départements
devote the
same energy to maternal and child wel-
fare services. Many fail to comply with
certain minimum standards of activity
and resources, while others exceed them
by a generous margin. Disparities are
therefore considerable, which can com-
plicate providing care to women a state
of vulnerability.
Likewise, of the 10 measures includ-
ed in the 2006-2007 perinatal care plan
for disadvantaged groups, only one was
successfully implemented.
In addition, the situation in overseas
territories was not given enough consid-
eration.
Urgent need to take
action
Faced with these findings, it is cru-
cial to restimulate all national and local
actors to improve our analysis of the
reasons for the current situation and to
respond as effectively as possible
through more efficient coordination of
efforts.
Perinatal care policy
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analyse the reasons for stagnating
infant mortality rates in metropolitan
France and for the rise in the overseas
territories, focusing on research in par-
ticular;
create a reliable indicator of still-
births to be in place as of 2012;
ensure that the
départements
com-
ply with their obligation to provide the
data from babies’ first health certifi-
cates;
review the perinatal information
system to bridge current gaps (reiterat-
ed recommendation);
organise a wide-ranging preven-
tion campaign, taking inspiration from
experiences in other countries, to
reduce the number of avoidable mater-
nal deaths;
systematically set up perinatal
morbidity and mortality reviews in the
perinatal care system;
strengthen prevention measures
aimed at disadvantaged women, by
ensuring more effective pyscho-social
care and improving coordination
between agencies (reiterated recom-
mendation);
mobilise maternity and child wel-
fare departments around precise goals
set at government level and taking the
characteristics of each area into
account (reiterated recommendation).
Recommendations
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Cour des Comptes
43
Regional planning grant:
marginal, inefficient and
poorly managed aid
A 2007 report estimated total public
aid to business, whether State-spon-
sored, from local government authori-
ties or the European Union, at almost
€65 billion. The monies were paid out
under at least 6,000 schemes, 22 of
which were European and 730 national.
They include the regional planning
grant (
Prime à l’aménagement du territoire
,
PAT), created in 1982. The PAT is a
State-sponsored grant intended to sup-
port long-term job creation and the
development of economic and research
activities in a number of priority areas in
the country.
Ten years after its last public recom-
mendations, the Cour des Comptes
audited all 400 or so PAT files reviewed
by the Regional Development and
Planning Inter-ministerial Delegation
(
Délégation interministérielle à l’aménagement
du territoire et à l’attractivité régionale
,
DATAR) between 1 January 2005 and
June 2010.
Failures abound
The Cour detected negligence in the
administration’s examination of aid
applications: incomplete study of eco-
nomic merit, unfavourable opinions not
taken into consideration and undue
advantage afforded to some companies.
Other incidences of negligence con-
cern monitoring of undertakings: unsat-
isfactory inspection of programme
conduct, failure to collect down pay-
ments and low overpayment recovery
rate.
Disappointing results
Payment of the PAT grant is intend-
ed to meet two objectives: enhance
attractiveness and support areas in diffi-
culty. An annual credit of around €40
million appears very inadequate to meet
such challenges.
During the period 2005-2009, 356
companies were awarded a grant for
supposedly creating, sustaining or reini-
tiating 38,625 jobs, only 11,000 of
which seem directly attributable to the
grant.
On this basis, the amount of aid per
job would be far above the initial esti-
mates (€5,200) at €16,900.
Furthermore, it would be important
to check that the jobs created still exist
five years after the aid programme (or
three years in the case of SMEs), in
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Regional planning
grant
accordance with European regulations.
This information is never checked.
Whether or not the grant acts as an
incentive is not always verified: in many
cases, the companies receiving the grant
would have made the investment, even
without it.
Marginal aid
The surplus of available aids to
business not only nationally but also and
especially locally illustrates the marginal
nature of the PAT.
The research aspect of the grant is
the most representative example of this.
The €5 million earmarked for research
every year seems totally disproportion-
ate to other R&D support funds, for
example the research tax credit, at an
annual estimated cost of €4 billion, is far
more significant in terms of job cre-
ation results.
Based on its findings, the Cour des
Comptes recommends that:
the PAT be reviewed.
The
same
objectives
can
be
achieved using other more efficient and
appropriate aid channels, sponsored by
the State or local authorities.
Recommendations
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44
Management of civil
servant pensions: risk of
curtailed reform
Need for far-reaching
reform
Prior to the current reform, a num-
ber of organisations were involved in
managing civil servant pensions, which
were not centralised in any way:
- at the starting point, the host min-
istries, tasked with producing the service
records for their civil servant employees
near retirement, which represents a
heavy workload;
- a national service tasked with
recognising and calculating civil servant
pensions;
- at the end point, the metropolitan
payment centres, part of the General
Directorate of Public Finances (
Direction
générale des finances publiques,
DGFIP),
responsible for paying pensions.
The Cour had shown that while this
organisation provided a reliable service,
it also involved much duplication and
unsatisfactory productivity rates.
The system was reformed based on
the Cour’s recommendations according
to three priorities:
- as for private-sector employees,
individual retirement accounts were cre-
ated for each civil servant and used to
automatically and continuously register
their pension entitlements throughout
their career, and since 2007, to facilitate
sending out individual statements;
- information on active employees
and retirees was improved, in accor-
dance with the pension reform act of 21
August 2003;
- transition, in time, to a simplified
pension determination process, based
on individual accounts and yielding pro-
ductivity gains, especially in the host
ministries.
In the autumn of 2011, the Cour
audited the system to assess the out-
come of this reorganisation.
Uneven progress
Management of the reform was
clarified in 2009 with the creation of the
State Pension Department (
Service des
retraites de l’Etat
, SRE), which reports to
the DGFIP. It has extensive powers
across the pension management chain.
A strategic coordination committee with
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Management of
civil servant pensions
representatives from the host ministries
was also formed to help implement the
reform. Not all ministries, however, dis-
played the same degree of involvement.
The number of payment centres in
metropolitan France declined from 24
to 12 in 2011. At the same time, the
Rennes and Bordeaux centres saw their
headcount increase to handle queries
from retired civil servants.
Keeping own information systems
within some ministries does not appear
consistent with the reform’s goal of
streamlining the processing chain.
The job of setting up individual
retirement accounts, consisting of
inputting all the data pertaining to the
civil servant’s career and checking relia-
bility, is still in progress. The pace is too
slow to reach the objective of complet-
ing 100% of the accounts by 31
December 2012. Additional human
resources must be allocated to this
priority task.
The reform could be
undermined
Reorganisation can only succeed if
the host ministries withdraw from the
pension management chain. Most of
them nonetheless wish to remain very
involved in providing the future retiree
with information, helping him or her
make decisions, and processing the
retirement application file, even though
the State’s pension service will soon be
in the best position to provide complete
and reliable information to retiring civil
servants, through the individual retire-
ment accounts. Maintaining redundant
structures between ministries and the
pension department would considerably
diminish the benefits of the reorganisa-
tion under way. The end result would be
a much smaller reduction in the number
of jobs required in the pension manage-
ment chain than currently predicted
(eliminating 757 full-time equivalents
out of 2,352 by 2016, or 32% of the
total headcount).
The
Cour
des
Comptes
recommends:
disengaging the host ministries
from the pension management chain,
to be quickly and explicitly confirmed
by the Prime Minister, so that the
reform is not undermined and that it
yields the expected productivity gains.
Recommendations