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PRESERVING
EMPLOYMENT
The French Ministry
of Labour
and the health crisis
PUBLIC THEMATIC REPORT
July 2021
2
Summary
1. Wide-ranging, rapid support for employment throughout the
health crisis
Faced with the health crisis and its economic and social consequences, the objective
of the French Ministry of Labour was to ensure a certain continuity of companies' day-to-
day operation while ensuring the working conditions of employees, preventing the
immediate collapse of the economy, securing the situation of most stakeholders and
avoiding immediately pushing some sectors of the population into a precarious situation.
Emergency, targeted, wide-ranging measures, implemented quickly in the early stages of
the crisis, gave way to a profusion of measures in summer 2020 meeting various objectives
tackling the continuation of the health crisis, taking into account new emergencies,
preparing the post-crisis period
at the risk of some confusion.
The resources committed to the Ministry in charge of employment are unprecedented:
for an executed budget of €13.4 billion in cash
-limit appropriations on programme 102 and
103 in 2019 and €31.8 billion in 2020 (all budget allocations), t
he General Delegation for
Employment and Vocational Training had €29.8 billion available at the beginning of 2021,
not including the financing by the Unédic of certain measures or the additional
appropriations provided during the year.
The main mechanisms deployed in 2020 and the first half of 2021 are recalled in the
following graph.
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Diagram 1: emergency, support and recovery measures implemented by the French
Ministry of Labour in 2020 and 2021
The diagram mentions the recorded (2020)1 or estimated (2021) cost of the measures implemented. The amounts indicated
for 2021 are those voted under the Initial Finance Act or announced when they have not been the subject of the opening of
credits under said Initial Finance Act2. ACRONYMS USED: APLD: extended short-time working
CFA: training centres for
apprenticeships
CP: cash-limit appropriations
EA: adapted companies
IAE: integration structures by economic activity
PACEA: contractualised support towards employment and self-sufficiency
PEC: career development
PRIC: regional skills
investment agreements
ProA: retraining or promotion via release
Transco: professional collective transitions.
Source: Court of Accounts
1
For the cost of these measures for central government, see Court of Accounts, Analysis Note on the 2020
Budget Implementation of the Labour and Employment allocation credits and Analysis Note for the 2020 Budget
Implementation of Emergency Plan allocation credits, April 2021.
2
This is notably the case for benefits for recurrent casual and seasonal workers, as well as for collective
transitions. In addition, the amounts voted under the Initial Finance Act do not cover the cost of extending several
of the benefits, announced in the first quarter of 2021 (in particular benefits for hiring under an apprenticeship
contract or professionalisation contract until the end of 2021).
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2.
Wide-ranging
emergency
measures
implemented
with
responsiveness
At the beginning of the health crisis, thanks to a very strong mobilisation of services
and teams in designing measures and their implementation, central government and its
implementing partners managed to provide a rapid response, despite the difficulties
inherent in the emergency.
Central government's involvement in the fields of employment and work was focused
on a few strong measures: short-time working to secure the position of companies and
employees and avoid redundancies, the "FNE-Formation" measure to strengthen the
vocational training of employees on short-time working, and the maintenance of benefit
entitlements in order to avoid immediately pushing certain job seekers into a precarious
situation (deferral of the unemployment insurance reform, extension of the rights for the
unemployed reaching the end of their benefit entitlements, adaptation of the regime for
workers in the entertainment industry). The organisation of working conditions in the context
of an epidemic has also been a major issue for the Ministry of Labour since the beginning
of the crisis.
It is all the more important to underline this responsiveness given that many public or
private stakeholders were engaged in reforms and were not always prepared for remote
working or the closure of their premises. All have strengthened their ability to conduct their
activities remotely. This crisis has also enabled more regular dialogue between central
government and its partners, both nationally and locally, which should be maintained after
the health crisis.
With regard to short-time working, France has retained the lessons of the 2008
financial crisis by immediately putting it at the heart of its response favouring employment,
with considerable financial resources made available (€33.8 bill
ion planned for 2020
including €22.6 billion from the central government budget and €11.2 billion from Unédic)
and one of the most favourable regimes in Europe. The preparation of texts aiming to
profoundly modify the pre-crisis system, such as the establishment of budgetary
appropriations, has been carried out quickly, with regular adjustments to take into account
changes in context and certain situations (notably, a differentiated regime by sector).
Despite its mobilisation, the Service and Payment Agency (ASP), which is responsible
for the management and payment of short-time working, was unable to cope in the first few
weeks with the massive influx of registrations on its information system. After a few weeks
of difficulties, central government services, such as the ASP, managed, however, to deal
with companies' requests
by redeploying part of their workforce and choosing to simplify
and automate procedures
under conditions recognised as satisfactory by all concerned.
Payments were thus made in a timely manner (6.3 days on average in 2020).
The choice of supplementing short-time working with an exceptional vocational
training mechanism took place a few weeks after the start of the crisis. While the decision
to entrust the examination of the files fairly quickly to the Skills Operators (Opco) was
relevant because central government services (Direccte) were saturated, it led to some
onerousness due to decentralised management (signature of 159 bilateral conventions,
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initial differences of doctrine between Direccte on the application of the rules), which were
gradually overcome with pragmatism.
Chronological timeline tracking the main stages of the health crisis and the
measures taken accordingly
Source : Court of Accounts
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3. A profusion of measures in September 2020 at the risk of a
certain level of dispersal
In summer 2020, the Government announced a new package of measures promoting
employment and vocational training. Mainly integrated into the Recovery Plan, they should
replace the initial emergency measures. However, the duration of the health crisis has
complicated the implementation schedule of said measures. Emergency measures
introduced at the beginning of the crisis were extended and co-existed with new measures
implemented to respond to new emergencies, such as providing a solution for
approximately 750,000 young people entering the job market in September 2020, and
longer-term measures with a view to relaunching activity or preventing the more longer-
lasting effects of the crisis on employment.
This superimposition explains the deployment difficulties in the second half of 2020
for extended short-time working (APLD), intended to take over from the highly favourable
short-time working regime introduced at the beginning of the crisis. The conclusion of
sector-wide agreements relating to APLD was also less rapid than expected. Its
implementation made some progress in Q1 2021, but it does not cover all sectors equally.
The review of the FNE-Formation regime on 1 November 2020 only materialised
during the Q1 2021 with the conclusion of national framework agreements with Opcos and
a sensible reorientation towards training courses. This is part of the priority now given to the
vocational training of employees, in anticipation of the post-crisis period, whereas since
2018 its resources had been mainly directed towards apprenticeships and job seekers.
Since significant resources are mobilised for measures that were hardly used before the
crisis or which are new
promotion or retraining by release (ProA), personal "transitional"
training account and collective transitions
it is important to carry out regular, quantitative,
qualitative and financial assessments, and to evaluate the impact of these various
measures.
The "♯1 jeune 1 solution" (1 young person, 1 solution) initiative has implemented a
number of measures for young people at the risk of a dispersal of resources and saturation
of government services. This pragmatic choice of an all-encompassing response in favour
of young people, sometimes calling into question previous guidelines, also requires
organising precise and regular follow-up of their deployment.
Several measures were launched in the second half of 2020. This is the case, in
particular, for subsidies for hiring apprentices and young people, which have been
successful since September 2020 and shortly thereafter respectively, meeting the expected
reactivity objective of such measures. However, some difficulties in managing these
subsidies, which were gradually resolved in the first quarter of 2021, led to late payments
to companies. In Q1 2021, the extension of the crisis led to in the decision to extend some
of these subsidies until the end of 2021.
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In terms of supporting young people, the objective of doubling the number of entries
on the "Garantie jeunes" programme in 2021 is ambitious in view of the support
arrangements and the criteria previously applied. This led the French Ministry of Labour,
Employment and Professional Integration to modify these criteria and strengthen the
resources allocated to local programmes. An increase in entries to this scheme was
observed in the first months of 2021 compared to the same period in 2019 (the last year not
affected by the crisis). At the same time, central government revised its strategy by using
subsidised employment contracts for young people, whereas this mode of support for young
people had become marginal. The start-up was below expectations in the final months of
2020 and early 2021 for contracts concluded in the commercial sector.
In order to correct a "blind spot" in the emergency plan launched at the beginning of
the crisis, the Government created, from 1 November 2020 and for a period that was
extended firstly until May 2021 and then the end of August 2021, a subsidy for employees
alternating between periods of employment and unemployment ("casual workers") and
recurring seasonal workers. Due to the complexity of determining beneficiaries by the
French Employment Centre, (Pôle Emploi), the first payments to approximately 535,000
beneficiaries took place in February 2021; undue payments were recorded for
approximately 15,000 people, according to the number of cases identified at the end of April
2021.
Finally, in
the inclusive social enterprise sector, a support plan of more than €300
million, drawn up fairly early on, was only deployed in autumn 2020, reducing the
timeframes for preparing files and investigating by central government departments.
The decision to mobilise a very large number of initiatives, both old and new, since
the summer of 2020 implies significant management work and monitoring by central
government departments and the other stakeholders responsible for this. It is appropriate
in this context to ensure that the resources available to implement it are appropriate.
4. An immediate job preservation goal met despite certain limits
and uncontrolled cost
Initial signs suggest that short-time working has avoided
or at the very least delayed
some of the negative impact of the crisis on employment, but the management of exiting
the crisis will be decisive in drawing up the final balance sheet. Detrimental effects that are
normally feared when such a measure is applied (wind fall effects benefitting companies
that would not have needed it and payments in pure loss to unsustainable companies)
appear, after an initial analysis, relatively limited.
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Graph 1: Estimate of the number of employees actually placed on short-time
working, in natural persons and FTE
Source: Dares
The other two main emergency measures require a more nuanced opinion. On the
one hand, the public authorities wanted to open wide-ranging access to the FNE-Formation
programme to finance training for employees of companies using short-time working. The
initial, commendable objective was to incorporate a "training" component into a job retention
policy, as this link is all too often missing. It was a question of taking an opportunity to
improve the qualification of employees with free time, in the face of a further tightening of
labour market conditions. However, the results are limited due to a lack of targeting of the
measure in terms of public and content. Thus, the implementation procedures have mainly
enabled the financing of short and non-qualified training for various audiences, regardless
of their fragility or real interest of the training projects for companies or securing the career
paths of the interested parties. The necessary refocusing of the measure took place too
late, due to its link to the unforeseeable changes in the short-time working adjustment
schedule.
On the other hand, the extension of rights for the unemployed during the lockdown
period was a measure of indisputable fairness, which was implemented quickly by Pôle
Emploi. The cost of this measure should amount to €3.7 billion due to its duration (during
the first lockdown and then from 30 October 2020 to 30 June 2021) and the high number of
beneficiaries (360,000 during the first period and 830,000 during the second period). The
cost of the "lost year" initiative for entertainment industry workers proves to be much higher,
per person concerned, than that of the common law measures, in a proportion that does not
always justify the particularity of their sector. The difference in treatment is particularly clear
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with certain categories of employees on non-permanent, temporary or casual employment
contracts, for whom the support was much more moderate and arrived much later.
The measures implemented from summer 2020 present a variable state of progress.
The success of the subsidies for hiring apprentices has resulted in a marked increase in the
number of apprenticeship contracts in 2020, even though it was partly at the expense of
professionalisation contracts. The impact of the recruitment subsidy on the entry of young
people into the labour market since the September 2020 must, for its part, be analysed
more closely, as well as any competition between the mechanisms put in place. It is thus
possible that the difficulties in starting subsidised contracts for young people may be partly
related to the success of subsidies for hiring young people during the same period.
5. Monitoring, a major issue that was underestimated
The wide-ranging roll-out of new support measures in the field of work, employment
and vocational training was in itself the decisive issue concerning legitimately monitoring
the payment of subsidies, especially since priority had been given to speedy processing of
applications.
Despite the mobilisation of personnel and the undeniable results obtained, the
challenges vis-à-vis monitoring were not properly understood by the public authorities. The
audit plan was designed based on a quantitative logic and a willingness to demonstrate a
speedy response to fraud, to the detriment of the quality of this response.
In the absence of a broad reflection upstream, the emphasis has been placed on the
search for certain forms of fraud that has been covered extensively by the media, such as
the cumulation of short-time working and concealed teleworking, which proved extremely
difficult to establish. The risks were, in reality, as much and if not more, in the over-
evaluation of hours and wages reported and in the implementation of organised fraud based
on the creation of shell companies or identity theft. Moreover, certain characteristics of the
measure itself, such as the modulation of rates or the failure to take into account paid leave,
led to the possibility of errors or risks of attempted fraud in large numbers.
In order to prevent these forms of abuse, it would have been necessary to quickly
allow cross-checks of new data, particularly between claims for compensation, registered
social declarations and bank account files. These were only carried out late in the game
and in a fragmented manner. It would also have been necessary to quickly re-establish the
a priori controls, the temporary removal of which could be understood in the first few weeks
but no longer justified after this period. The chosen targeting methods do not even allow us
to estimate what the amount of overpayments could have been, for a measure with a budget
cost of more than €26 billion for 2020. This all justifies that a new audit plan should look at
all the allowances paid, this time using appropriate tools and methods.
Of course, the shortcomings found in the design and implementation of controls are
to be assessed in the very specific context of the urgency in which these controls were
carried out, and the resources available. However, this experience must encourage the
French Ministry of Labour, Employment and Professional Integration to make a cultural
change in its relationship to abuse and fraud. This change has already been carried out in
other authorities, such as the DGFiP or Urssaf. The existence of organised fraud networks
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will have to be taken into account in the future as of the creation of the measures, and
decisive progress still needs to be made in interfacing data.
Key figures
Short-time working:
-
2020 expenditure: €25.3 billion of appropriations used (Central government and Unédic) in 2020;
expenditure estimated at €26.2 billion, taking into account claims not processed in 2020.
-
2021 expenditure (including extended short-time working): estimate of the recovery plan
reviewed upwards from €6.6 billion to €14.7 billion by the draft Supplementary Finance Act of
June 2021.
-
Maximum number of employees actually placed on short-time working: 8.4 million in April 2020
(in nearly one million companies).
FNE-Formation:
-
Appropriations committed in 2020: €297 million
-
Number of training files received (2020): 205,000
-
Number of employee beneficiaries (2020): 437,000
Measures to extend the rights to compensation:
- Extension of the rights of jobseekers reaching the end of their entitlements
: €680 million for
360,000 beneficiaries during the first lockdown (March to May 2020); €3 billion estimated for
830,000 beneficiaries for the second period (end of October 2020 to June 2021).
-
"blank
year" measure for entertainment industry workers: €750 million from March 2020 to
August 2021 and an additional €200 million for the extension until end 2021; 47,000 beneficiaries
(estimate for the first period).
Other measures:
-
Estimated initial cost of employment support measures over the duration of the Recovery Plan:
€16 billion, of which €11 billion included in the 2021 budget. Cost revised upwards, with the "♯ 1
jeune, 1 solution" plan increased from €6.7 billion to approximately €9 billion.
-
Consolidation and support plan for the development of suitable companies and integration
structures by economic activity: €300 million (€32 million consumed in 2020).
-
Number of hiring subsidies granted in mid-June 2021 for apprentices (532,927), sandwich course
students on a professionalisation contract (61,645) and for young people (383,725).
Employment situation in 2020:
-
284,000 net jobs lost.
-
Decrease in unemployment rate by 0.1 point within the meaning given by the International
Labour Office (between the end of 2019 and the end of 2020) due to people who have withdrawn
from the workforce.
-
Increase in the number of jobseekers by nearly 261,000 in categories A, B and C, for a total of
6 million (+266,000 in category A).
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Summary of recommendations
3
Ensure the correct payment of crisis-related subsidies
3.
Put in place provisions allowing for the return of short-time working allowances received
by companies that have not recorded a decrease in activity
(French Ministry of Labour,
Employment and Professional Integration)
.
5.
Systematically ensure eligibility to the most favourable rate of short-time working
allocation for companies that have benefited from it
(French Ministry of Labour,
Employment and Professional Integration)
.
6.
Launch in local offices of central government a new wave of ex-post audit controls on
short-time working cases since March 2020, under conditions that will allow
extrapolation to assess the full extent of fraud
(French Ministry of Labour, Employment
and Professional Integration)
.
7.
Enable central government audit services and the Agency for Services and Payment to
carry out data cross-referencing, notably social, tax and banking data, in order to better
combat fraud (
French
Ministry of Public Accounts, Acoss, Cnam/MSA, French Ministry
of Labour, Employment and Professional Integration, Service and Payment Agency
).
8.
Deploy in local offices of the central government a quality control plan for the cases
examined by the Skills Operators (Opco) for the FNE-Formation
(French Ministry of
Labour, Employment and Professional Integration)
.
Better targeted measures
1.
Study, for the future, the reduction in the cap for covering short-time working for indemnities
paid by companies to their employees to 3.5 or 4 times the level of minimum wage instead
of 4.5 times minimum wage (French Ministry of Labour, Employment and Professional
Integration).
Monitoring and evaluating measures; capitalising on experiences
2.
Based on the data collected by the Emergency Measures Evaluation Committee, define a
shared work programme to assess the impact of measures in the field of work and
employment, under the aegis of France Stratégie (France Stratégie, INSEE, French Ministry
of Labour, Employment and Professional Integration, Ministry of Economy, Finance and
Recovery).
4.
Systematically prevent the emergence of organised fraud from the design of a new
exceptional measure (French Ministry of Labour, Employment and Professional Integration).
3
The numbering of the recommendations corresponds to their order of submission over the course
of the report.